Banquet Server-On Call

Hard Rock International (HRI); Sioux City (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Banquet Server to provide exceptional service during events. The role involves taking orders, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates will have strong communication skills and a willingness to work flexible hours, including weekends and holidays.

Qualifications

• 6 months prior work experience is preferred.

Responsibilities

• Responsible for taking orders and ensuring timely service.
• Completes room setup and executes table settings.
• Conducts closing down and cleanup of banquet spaces.

Skills

Communication

Interpersonal Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

FUNCTION

The Banquet Server is responsible for ensuring all Guests are provided a memorable experience in our event spaces. Each Team Member ensures the venue is clean, organized and the event space is ready on time for each event. They are to follow instructions from our events leadership to ensure each Guest is taken care of during their event.

SPECIFIC DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Responsible for taking orders from patrons and returning these orders in a timely manner.
• Keep area in a clean and orderly manner.
• Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training, if needed.
• Be able to carry serving trays full of dinner plates.
• Ensure the safety and security of Team Members and Guests.
• Completes room set up, following the floor plan as well as banquet event order.
• Executes table setting, buffet setups, displays, and bars following the banquet event order.
• Conducts closing down and cleanup of banquet spaces.
• Contacts F&B and Marketing teams in advance to confirm all details related to the event and assists the team in facilitating plans and fully responding to day-of requests.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Maintaining interpersonal working relationship among all personnel.
• Oral and written communication skills.
• Willingness to work flexible hours and handle high-pressure situations.
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE

• Must have a high school diploma or equivalent preferred.
• 6 months prior work experience is preferred.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.