Banquet Server - On-Call

Magnolia Hotels; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Omaha is seeking a Banquet Server responsible for setting up tables and serving guests during events. Ideal candidates have two years of experience in customer service, are flexible with their scheduling, and possess necessary food and alcohol certifications. The role demands efficiency, attention to detail, and the ability to work in a fast-paced environment, ensuring all guest needs are met effectively.

Qualifications

• Two years’ previous experience providing customer service in a similar setting.
• Must be able to work varied shifts, including evenings, weekends, and holidays.
• Must meet the legal age requirement to serve alcohol.

Responsibilities

• Set up tables for banquet functions and serve food and beverages.
• Perform service standards to exceed guest and co-associate expectations.
• Attend to guests' needs during functions and related duties.

Skills

Customer service

Organization skills

Attention to detail

Ability to multi-task

Flexible scheduling

Friendly demeanor

Education

County Specific Food Handlers Certification

State specific alcohol certification

TIPs certification

Job description

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Hotel Omaha. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

• Enjoy taking pride in your organization skills and efficient work ethic while completing pre function side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
• Be attentive and proactive as you attend to all needs of the guests during functions and function related duties.
• Educate yourself and be familiar with and adhere to all liquor liability laws. Be attentive and follow all details as described on Banquet Event Orders (BEO’s).
• Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

• Experience. Two years’ previous experience providing customer service preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.
• Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends, and holidays.
• Friendly. Must be able to deliver a fun and friendly environment during each guest exchange.
• Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant.
• Knowledge. County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification required.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Working Environment/Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

• While performing the duties of this job, the team member is regularly required to walk, and stand, 8+ hours per day.
• The team member may be asked to use hands and arms to reach, carry, pull, and lift up to 25 lbs.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.