Banquet Server - On-Call

Magnolia Omaha; Omaha (NE); On-site; USD 16,531 - 24,796; Part time

Job summary

Magnolia Omaha is seeking a dedicated banquet server to create an unforgettable experience for our guests during events. You will be responsible for setting up tables, serving food and beverages, and ensuring guest satisfaction.

The ideal candidate should have two years of customer service experience, flexibility in scheduling, and relevant food and alcohol service certifications. This is a fast-paced role that requires excellent organization skills and attention to detail.

Qualifications

• Two years’ previous experience providing customer service in a similar setting.
• Must meet the legal age requirement to serve alcohol.
• County Specific Food Handlers Certification and alcohol certification required.

Responsibilities

• Set up assigned tables for banquet functions at Magnolia Hotel Omaha.
• Serve guests with beverages and food orders.
• Complete pre-function side work designated by management.
• Follow all liquor liability laws and details on Banquet Event Orders.

Skills

Customer service

Organization skills

Attention to detail

Flexibility

Ability to multi-task

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Hotel Omaha. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

• Enjoy taking pride in your organization skills and efficient work ethic while completing pre function side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
• Be attentive and proactive as you attend to all needs of the guests during functions and function related duties.
• Educate yourself and be familiar with and adhere to all liquor liability laws. Be attentive and follow all details as described on Banquet Event Orders (BEO’s).
• Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

• Experience. Two years’ previous experience providing customer service preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.
• Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends, and holidays.
• Friendly. Must be able to deliver a fun and friendly environment during each guest exchange.
• Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant.
• Knowledge. County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification required.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Working Environment/Physical Demands

• While performing the duties of this job, the team member is regularly required to walk, and stand, 8+ hours per day.
• The team member may be asked to use hands and arms to reach, carry, pull, and lift up to 25 lbs.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.