Banquet Server, On-Call

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 24,000 - 42,000; Full time

Job summary

Four Seasons Hotels and Resorts at Naples Beach Club in Florida is seeking a banquet team member to provide exceptional guest experiences by applying thorough knowledge of food and beverage menu items and preparation methods. You will coordinate orders with kitchen staff and deliver courses to tables with care.

The role emphasizes teamwork, accuracy, and proactive guest service, from opening the banquet to breakdown.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.
• Minimum one year of food service or related work experience is preferred.

Responsibilities

• Be part of the opening team.
• Offer pre-determined menu selections to each table; maintain knowledge of each selection’s origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Skills

Guest service orientation

English proficiency

Education

High school education or equivalent experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

Summary:

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as informationregardingpreparation methods.

Qualifications:

• High school education or equivalent experience.


• Average reading, writing, and oralproficiencyin the English language.


• Minimumone year of food service or related work experience is preferred.

Main Responsibilities:

ESSENTIAL FUNCTIONS:

• Be part of the opening team


• Offer pre-determined menu selections to each table; maintain knowledge of each selection’s, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.


• Assistin set-up of linen,china, glass, silver, and accent pieces for each function according to the banquet event order.


• Anticipate guest needs,ascertainsatisfaction, and respond urgently and appropriately to guest concerns and requests.


• Breakdown,cleanandset-upof tables, buffets, and food stations.


• Comply withFourSeasons’Category One and Category Two Work Rules and Standards of Conduct asset forth inEmPact.


• Work harmoniously and professionally with co-workers and supervisors.

NON-ESSENTIAL FUNCTIONS:

• Plate and prepare food items.


• Polish silverware,china, glassware for each function according to banquet event order.


• Assistwith dry good inventory and preparation of any food and beverage product according to banquet event order.


• Cut fruit and prepare beverage garnishments.

Equal Opportunity Statement:

Four Seasons is an Equal Opportunity, Affitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal