Banquet Server - On Call

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a prestigious team at a luxury hotel as an On-Call Server, where you'll provide exceptional service in a fast-paced environment. This role requires at least two years of experience in upscale banquets and a strong knowledge of food and beverages. You'll be responsible for ensuring all service standards are met while creating memorable experiences for guests. The Peninsula Chicago, located on the iconic Magnificent Mile, is renowned for its hospitality and offers a dynamic work atmosphere. If you're passionate about delivering high-quality service and thrive in a busy setting, this opportunity is perfect for you.

Benefits

5 Paid Sick Leave Days

5 Paid Leave Days

Complimentary Employee Meals

Discounted Parking

50% Discount on Spa Services

25% Discount on Spa Retail

Qualifications

• Minimum 2 years serving experience in an upscale banquet establishment.
• Good knowledge of food and beverages, including wines and cocktails.

Responsibilities

• Responsible for all activities related to service of the outlet.
• Perform friendly yet discreet service in greeting and seating guests.

Skills

Serving Experience

Knowledge of Food and Beverages

Multi-tasking

Impeccable Grooming

Physical Stamina

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an On-Call Server to join our Banquet team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast-paced environment

Key Accountabilities:

• Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items served, including ingredients, methods of preparation and proper service and explain all items on the menu.

General Requirements:

• Must have at least 2 years serving experience in an upscale banquet establishment.
• Good knowledge of food and general knowledge of beverages, including wines and cocktails.
• Ability to multi-task.
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 5 Chicago Paid Sick Leave days per year.
• 5 Chicago Paid Leave days per year.
• Complimentary employee meals.
• Discounted parking.
• 50% discount on spa services.
• 25% discount on spa retail.

We are delighted to receive your resume for further consideration. Due to a high number of applications, we will only contact you if your qualifications match our needs. To be considered for the position, you must have work authorization in the United States. The hourly rate for this role is $13.50 + tips.

About The Peninsula Chicago:

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.