Banquet Server, On Call

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a prestigious luxury brand as an On-Call Server at a renowned establishment. This role involves providing exceptional service in a fast-paced environment, ensuring guest satisfaction through impeccable service techniques and a deep understanding of food and beverages. You'll be part of a dedicated team striving to create memorable experiences for guests while working in a beautiful setting. With opportunities for growth and a supportive work culture, this position is perfect for those who thrive in high-end hospitality. If you're passionate about service and eager to contribute to a five-star experience, we want to hear from you!

Benefits

Paid Sick Leave

Paid Leave

Complimentary Employee Meals

Discounted Parking

Spa Services Discount

Spa Retail Discount

Qualifications

• Minimum 2 years of serving experience in an upscale banquet setting.
• Strong knowledge of food and beverages, including wines and cocktails.

Responsibilities

• Responsible for all service activities, ensuring standards are met.
• Perform friendly and unobtrusive service for all guests.

Skills

Serving Experience

Knowledge of Food and Beverages

Multi-tasking

Impeccable Grooming

Physical Strength and Stamina

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an On-Call Server to join our Banquet team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment

Key Accountabilities:

• Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items served, including ingredients, methods of preparation and proper service and explain all items on the menu.

General Requirements:

• Must have at least 2 years serving experience in an upscale banquet establishment.
• Good knowledge of food and general knowledge of beverages, including wines and cocktails.
• Ability to multi-task.
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 5 Chicago Paid Sick Leave days per year.
• 5 Chicago Paid Leave days per year.
• Complimentary employee meals.
• Discounted parking.
• 50% discount on spa services.
• 25% discount on spa retail.

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The hourly rate for this role is $13.50 + tips.