Banquet Server - On Call

Benchmark Hospitality at DU; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate hospitality professional for the Full-Time Banquets Server position at a premier waterfront hotel. This role focuses on delivering exceptional service, ensuring guest satisfaction, and maintaining high standards of quality. Ideal candidates will have a strong service orientation, the ability to communicate effectively, and a willingness to work as part of a team. With a commitment to employee development and a supportive work environment, this opportunity is perfect for those looking to grow in the hospitality industry.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 1+ years of experience in hospitality, preferably in banquets and food & beverage.
• Knowledge of table settings and service-ware is essential.

Responsibilities

• Set up banquet room as instructed and serve food/beverages professionally.
• Greet guests, respond to requests, and ensure overall satisfaction.

Skills

Communication Skills

Customer Service

Food and Beverage Knowledge

Teamwork

Basic Computational Ability

Education

High School Diploma or Equivalent

Job description

Opening Post Information* : Posted Date 3 days ago (3/18/2025 2:04 PM)

Opening ID 2025-53147

# of Openings 5

Job Locations US-MA-Boston

Department (Portal Searching) Banquets

Position Type (Portal Searching) On Call

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Location Description

The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

Description

JOB SUMMARY

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Full-Time Banquets Server at the Boston Harbor Hotel. This position is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.

KEY RESPONSIBILITIES

• Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquets Manager to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork".

Qualifications

JOB QUALIFICATIONS

• Knowledge of the appropriate table settings and service-ware.
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 30lbs + on a regular and continuous basis.
• Thorough knowledge of food and beverage service.
• Ability to communicate effectively in the English language. A second language is desirable.

EXPERIENCE

Must have at least (1) or more years of experience in Hospitality, with a combination of previous Banquets and Food & Beverage experience preferred.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.