Banquet Server (House) - PT

The Marcus Corporation; Milwaukee (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

This innovative firm is looking for a dedicated Banquet Server to join their dynamic team at a premier hotel in downtown Milwaukee. As a part-time Banquet Server, you will play a vital role in delivering exceptional guest experiences by serving food and beverages, preparing event areas, and maintaining high standards of service. With a rich history of operational excellence, this company offers a supportive environment for career growth and development. Enjoy benefits like tips, free meals, room discounts, and more while being part of a team that values hospitality and service excellence.

Benefits

Tips

Free meals every shift

Room discounts at Marcus Hotels & Resorts

Discounts at restaurants and cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Qualifications

• Prior experience in restaurant or banquet serving is preferred.
• Ability to work a varied schedule including nights and weekends.

Responsibilities

• Serve food and beverages to guests and maintain banquet rooms.
• Prepare work areas and manage inventory of supplies.
• Handle guest requests and maintain cleanliness.

Skills

Customer Service

Hospitality

Food and Beverage Service

Communication

Ability to Work Under Pressure

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Banquet Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a part-time Banquet Server, you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

• Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
• Prepare work areas (e.g., coffee and bread stations) before functions.
• Handle guest requests, seeking assistance from Manager/Supervisor when needed.
• Communicate regularly with Manager/Supervisor on work progress.
• Maintain cleanliness in banquet rooms, public areas, and storage.
• Manage inventory of supplies.
• Uphold Marcus' high standards of quality and service.
• Perform other assigned duties as directed by Manager.

What we are looking for:

• Prior restaurant and/or banquet serving, hospitality, or customer service experience preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
• Must be able to represent the company in a professional, well-groomed, and courteous manner at all times.
• Ability to comprehend English in order to receive instructions from managers and guests.
• Ability to respond quickly and accurately to guest requests.

What’s in it for you?

• Tips
• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.