Banquet Server - Hotel Banquets & Catering

Omni New Haven Hotel at Yale; New Haven (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player in hospitality is seeking dedicated on-call associates to join their award-winning team. This position offers a unique opportunity to work in a prestigious environment, serving guests during functions while adhering to high service standards. Ideal for college students or those seeking flexible work hours, the role requires strong customer service skills and the ability to thrive in a dynamic setting. Join a team that values excellence and provides a rewarding work atmosphere in the heart of New Haven, just steps away from Yale University.

Qualifications

• Must be able to lift up to 50lbs and stand for the duration of a full shift.
• Previous waitstaff experience in a four-star hotel or catering facility is a plus.

Responsibilities

• Perform all Banquet side work as designated by the Banquet Captain.
• Attend to all needs of the guests during functions.
• Assist in the upkeep and organization of all liquor liability laws.

Skills

Customer Service

Interpersonal Skills

Multi-tasking

Knowledge of Liquor Liability Laws

Education

Current TIPS Certification

Current ServeSafe Certification

Job description

Location

New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven's skyline. Enjoy breathtaking views from our guest rooms or John Davenport's Restaurant located on the 19th floor overlooking the Yale Campus.

Come join our award-winning team at the only 4-diamond hotel in New Haven where you'll experience a rewarding and fostering work environment!

Job Description

This on-call position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. On-Call Associates benefit from a flexible schedule based on business levels and Associates' availability.

Responsibilities

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during functions and function-related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of banquet equipment.
• Assist in the upkeep and organization of all liquor liability laws.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEOs).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

• Ideal as a second job or for college students interested in a hospitality position while having limited availability to work when school is in session.
• Must be able to work on-call for Days, Nights, Weekends, and Holidays, in accordance with availability to work.
• Must be able to lift up to 50lbs and stand for the duration of a full shift.
• Must provide current TIPS & ServeSafe Certifications.
• Previous waitstaff experience in a four-star/four-diamond hotel, banquet hall, catering facility, or resort is a plus.
• Must be able to meet company grooming and safety requirements at all times.
• Strong interpersonal skills and ability to multi-task in a busy work environment are a must.
• Ability to satisfactorily communicate in English with guests, management, and co-workers is required.