Banquet Server | Hamilton Courtyard

Shaner Hotels; Hamilton (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Shaner Hotels is seeking a dedicated Banquet Server for the Courtyard Hamilton in Ohio. This role involves ensuring quality customer service during events and banquets, including setting up tables and serving food and beverages. Successful candidates will have a background in hospitality, be able to communicate effectively, and maintain cleanliness in work areas.

A flexible schedule is essential, and bilingual skills (English/Spanish) are a plus. Join us in creating exceptional guest experiences in a vibrant downtown setting.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to communicate satisfactorily with guests, management, and co‑workers.
• ServSafe and/or food safety training.

Responsibilities

• Ensure quality customer service during events and banquets.
• Set up assigned tables, retrieve and serve orders according to specifications.
• Maintain cleanliness of work areas and equipment.

Skills

Customer service

Bilingual English/Spanish

Education

High school graduate or equivalent, some college preferred

Job description

Shaner Hotels has an amazing opportunity at the Courtyard Hamilton, located in trendy Hamilton, OH. Located in downtown Hamilton and just minutes from Cincinnati, this Hamilton Courtyard provides exceptional guest service, first rate amenities, and access to a variety of family-friendly destinations. If you are serious about providing first rate guest service, and take pride in your work, we would like to speak with you!

About Us

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non‑alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

Responsibilities

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Job Info

• Job Identification 236039
• Posting Date 06/19/2026, 05:47 PM
• Locations 1 Riverfront Plz, Hamilton, OH, 45011, US (On‑site)
• Full Time or Part Time Full‑Time/Part‑Time