Banquet Server – Guest Service Pro

Lake Roosevelt Adventures; Guntersville, Northern (AL, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Guest Services, Inc. is seeking a Banquet Server for Lake Guntersville State Park in Guntersville, AL. The role involves greeting guests, taking orders, and delivering meals with speed and courtesy. You will use a POS system, ensure correct billing, and maintain a clean dining area throughout service.

The position requires strong customer service skills, basic mathematics, and good sanitation habits, with physical ability to stand, lift, and move during shifts in a fast-paced environment.

Qualifications

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet guests and take beverage orders, provide menu explanations and suggest items.
• Submit food orders to the kitchen and serve guests promptly and courteously.
• Provide a pleasant dining experience and check on guests during their meals.
• Deliver checks and handle transactions with accuracy.
• Perform pre- and post-shift cleanup and set up for next service.
• Stock service areas with supplies and maintain clean, orderly tables and dining areas.

Skills

Sanitation habits

Mathematics skills

Customer service

Communication skills

Education

High School Diploma/G.E.D.

Tools

POS System

Job description

Guest Services, Inc. is seeking a Banquet Server for Lake Guntersville State Park in Guntersville, AL. The role involves greeting guests, taking orders, and delivering meals with speed and courtesy. You will use a POS system, ensure correct billing, and maintain a clean dining area throughout service.

The position requires strong customer service skills, basic mathematics, and good sanitation habits, with physical ability to stand, lift, and move during shifts in a fast-paced environment.