Banquet Server — Guest Experience Champion

THE BREAKERS PALM BEACH; Town of Florida (NY); On-site; USD 19,000 - 30,000; Full time

Job summary

The Breakers Palm Beach in Florida seeks a Server - Banquet Operations to deliver exceptional service at banquet events. You will work with your team to meet guests' needs while maintaining Breakers' standards and ensuring clean front- and back-of-house areas.

Job requires strong communication, ability to multitask, and flexibility to work evenings, weekends, and holidays. Previous banquet or customer service experience is preferred and the role emphasizes teamwork and adherence to standards.

Qualifications

• Prior banquet server experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Knowledge of food and beverage service industry practices is a plus.
• Ability to stand, walk, and lift objects for extended periods.

Responsibilities

• Provide direct service to guests during banquet functions, ensuring a high level of guest satisfaction
• Collaborate with assigned team members to efficiently handle guest needs and requests
• Follow up with supervisors and managers regarding any issues or concerns
• Maintain the cleanliness and organization of front-of-house and back-of-house areas within the banquet department
• Complete assigned side work to ensure the overall cleanliness and readiness of the department
• Adhere to Banquet and Breakers' standards and protocols at all times

Skills

Guest service experience

Communication skills

Multitasking

Attention to detail

Team collaboration

Job description

The Breakers Palm Beach in Florida seeks a Server - Banquet Operations to deliver exceptional service at banquet events. You will work with your team to meet guests' needs while maintaining Breakers' standards and ensuring clean front- and back-of-house areas.

Job requires strong communication, ability to multitask, and flexibility to work evenings, weekends, and holidays. Previous banquet or customer service experience is preferred and the role emphasizes teamwork and adherence to standards.