Banquet Server: Elevate Guest Experience at a 4-Star Hotel

Pyramid Global Hospitality; Athens (GA); On-site; USD 16,000 - 23,000; Full time

Job summary

Pyramid Global Hospitality is seeking a motivated Banquet Server for Hyatt Place Athens/Downtown. Join a fast-paced team delivering exceptional guest experiences in a 190-room property with meeting spaces.

Leverage banquet service skills, wine knowledge, and professional communication to thrive in a world-class hospitality environment. Responsibilities include setting up functions, serving and clearing, ensuring safety and quality, and assisting with event room setups.

Qualifications

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning back hall and organizing storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
• Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality and additional service.
• Addresses any guest issue promptly and with high concern.
• Provides assistance to other event and restaurant staff as needed.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Skills

Banquet service

Food service

Communication skills

Work under pressure

Job description

Pyramid Global Hospitality is seeking a motivated Banquet Server for Hyatt Place Athens/Downtown. Join a fast-paced team delivering exceptional guest experiences in a 190-room property with meeting spaces.

Leverage banquet service skills, wine knowledge, and professional communication to thrive in a world-class hospitality environment. Responsibilities include setting up functions, serving and clearing, ensuring safety and quality, and assisting with event room setups.