Banquet Server — Elevate Guest Experience

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Full time

Job summary

HHM Hotels in Philadelphia is seeking a Banquet Server to set up banquet spaces and serve food and/or beverages in line with guest service and sustainability standards.

The role involves attending pre-event roll calls, serving courses as directed, replenishing drinks, handling guest requests, and removing dishes at meal end while complying with safety and alcoholic beverage regulations. Work hours vary, including holidays and weekends.

Qualifications

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Food service experience

Menu knowledge

Memorization

Education

High School diploma or equivalent

Job description

HHM Hotels in Philadelphia is seeking a Banquet Server to set up banquet spaces and serve food and/or beverages in line with guest service and sustainability standards.

The role involves attending pre-event roll calls, serving courses as directed, replenishing drinks, handling guest requests, and removing dishes at meal end while complying with safety and alcoholic beverage regulations. Work hours vary, including holidays and weekends.