Banquet Server - Bottleworks Hotel

Geronimo Hospitality Group; Indianapolis (IN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

and more

Job summary

Geronimo Hospitality Group is seeking a Banquet Server in Indianapolis to deliver quality service and hospitality for events at Bottleworks Hotel. You will set up banquet spaces, uphold health and safety standards, and ensure a memorable guest experience.

This role requires legal age to serve alcohol, strong communication, ability to work in a fast-paced environment, stamina to carry trays, and availability nights/weekends. Prior POS experience is preferred and U.S.

Qualifications

• Must be of legal age to serve alcohol.
• Refined verbal and written communication.
• Be able to keep up with a fast-paced environment.
• Be able to carry tray to shoulder weighing up to 30 lbs without assistance.
• Stand and/or walk entire shift.
• Must be available nights and weekends.
• Knowledge with POS systems.
• U.S. Work Authorization (required).

Responsibilities

• Properly set up banquet room(s) as instructed including linen and china.
• Follow health and safety practices at all times.
• All prep work must be completed prior to event start time.
• Create a pleasurable dining experience for all guests.
• Serve food and/or beverage; ensuring consistency throughout event.
• Respond promptly to any guest request.
• Maintain a professional appearance, positive attitude and mannerism.
• Maintain clear and open communication between all staff for overall event success.
• During event, maintain all work areas including any side work duties for overall productivity and success of the event.
• Once banquet is complete, all linen, silverware, china and trays must be removed from space.
• Work areas must be cleaned and wiped down and all side duties must be completed before punching out for your shift.
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests.

Skills

Verbal & written communication

Customer service

Ability to multitask in fast-paced env

Physical stamina (tray up to 30 lbs)

Night and weekend availability

U.S. Work Authorization

Tools

POS systems

Job description

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

BOTTLEWORKS HOTEL

Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys

• Employee Discounts
• Paid Time Off
• Training & Development Opportunities
• 401K
• Medical Benefits
• 24/7 Online Care
• Pet Insurance
• and more

We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Banquet Server, you will provide our guests with quality food and service in a friendly and knowledgeable manner.

WHAT YOUR DAY WILL LOOK LIKE

• Properly set up banquet room(s) as instructed including linen and china
• Follow health and safety practices at all times
• All prep work must be completed prior to event start time
• Create a pleasurable dining experience for all of our guests
• Serve food and/or beverage; ensuring consistency throughout event
• Respond promptly to any guest request
• Maintain a professional appearance, positive attitude and mannerism
• Maintain clear and open communication between all staff for overall event success
• During event, maintain all work areas including any side work duties for overall productivity and success of the event
• Once banquet is complete, all linen, silverware, china and trays must be removed from space
• Work areas must be cleaned and wiped down and all side duties must be completed before punching out for your shift
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

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Requirements

WHAT IT TAKES TO SUCCEED

Experience and/or Training

• Must be of legal age to serve alcohol
• Refined verbal and written communication
• Be able to keep up with a fast-paced environment
• Be able to carry tray to shoulder weighing up to 30 lbs without assistance
• Stand and/or walk entire shift
• Must be available nights and weekends

Technology/Equipment

• Knowledge with POS systems

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.