Banquet Server at Hanover Inn at Dartmouth College Hanover, NH

Hanover Inn at Dartmouth College; Hanover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee hotel rates

Ongoing training opportunities

Job summary

The Hanover Inn at Dartmouth College, part of Pyramid Global Hospitality, is seeking a Banquet Server in Hanover, NH. You will set up banquet rooms, serve food and beverages, and greet guests in a friendly, professional manner, following high standards of service.

Responsibilities include attending pre-event roll calls, replenishing drinks, bussing dishes, and resetting spaces for subsequent functions, while maintaining teamwork and cleanliness.

Qualifications

• Experience in banquet or food service preferred.
• Ability to work in a fast-paced environment.
• Willingness to attend monthly department meetings and follow standards.

Responsibilities

• Set up banquet room as instructed by Banquet Captain with linen, serviceware and glassware.
• Attend roll call meetings before events to learn function details and guest expectations.
• Greet guests and respond to requests in a friendly, courteous manner.
• Serve food and beverages and ensure consistency with Banquet Captain’s order.
• Bus dishes promptly and replenish beverages; check guest satisfaction.
• Maintain teamwork and cleanliness; reset room for next function as directed.

Skills

Customer service

Communication

Teamwork

Hospitality experience

Job description

Banquet Server job at Hanover Inn at Dartmouth College. Hanover, NH. About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

Overview:

POSITION PURPOSE:

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.

ESSENTIAL FUNCTIONS:

Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.

Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.

Greet guests and respond to requests in a friendly and courteous manner.

Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.

Replenish beverages as necessary, and check with guests for overall satisfaction.

Practice Teamwork" and "Clean as you go" policies.

Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.

Mandatory attendance for monthly departmental meetings.

Other:

Regular attendance in conformance with the standards