Banquet Server

Raines Company; Waynesville (NC); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Job summary

Raines Co – Your Future is Now! is seeking a Banquet Server to set up and serve food and beverages at banquets, ensuring guest satisfaction and compliance with hotel standards.

The role requires prior serving or banquet experience, familiarity with banquet terminology, and relevant certifications (e.g., ServSafe, TIPS). Raines offers comprehensive benefits, a generous PTO program, and opportunities for career advancement within the company.

Qualifications

• Previous experience as server, busser, runner, host(ess)
• Understanding of banquet terminology and/or setup
• Certifications as required by Federal, State, or Local agencies (e.g., ServSafe, TIPS Certification)
• Minimum high school diploma, GED or equivalent

Responsibilities

• Greet guests in a friendly, courteous and attentive manner
• Listen and respond to guest’s needs
• Know how to read a banquet event order
• Be familiar with the menu and assigned function
• Set up banquet space in accordance with banquet event order
• Maintain a clean working area
• Serve guests according to hotel’s standards
• Clean up banquet space after the completion of event or function
• Ensure all banquet items are stored and put away properly and cleaned
• Return to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table
• Assist bartenders or other servers as needed
• Perform side duties such as cleaning, rolling silverware, setting tables, sweeping, etc.
• Comply with all health and safety regulations

Skills

Guest service

Banquet setup

Reading banquet orders

Food safety

Cleanliness

Teamwork

Education

High school diploma or GED

ServSafe Certification

TIPS Certification

Job description

Raines Co – Your Future is Now!

Position Summary: The Banquet Server is responsible for the set up and serving of food and beverages to guests at all banquet functions according to the hotel standards.

Established in 1988 as a family‑owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family‑oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greet guests in a friendly, courteous and attentive manner
• Listen and respond to guest’s needs
• Know how to read a banquet event order
• Be familiar with the menu and assigned function
• Set up banquet space in accordance with banquet event order
• Maintain a clean working area
• Serve guests according to hotel’s standards
• Clean up banquet space after the completion of event or function
• Ensure all banquet items are stored and put away properly and cleaned
• Return to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table
• Assist bartenders or other servers as needed
• Perform side duties such as cleaning, rolling silverware, setting tables, sweeping, etc.
• Comply with all health and safety regulations

Experience and Education

• Previous experience as server, busser, runner, host(ess)
• Understanding of banquet terminology and/or setup
• Certifications as required by Federal, State, or Local agencies (e.g., ServSafe, TIPS Certification)
• Minimum high school diploma, GED or equivalent

Equal Opportunity Employer

Raines is proud to be an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.

EEO/D/V