Banquet Server

Temecula Creek Inn; Temecula (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Temecula Creek Inn is seeking a banquet server to deliver exceptional service at weddings, conferences, and events. You will set up and replenish buffets, serve beverages and food during functions, and help with room layouts and decor as needed.

We value guests and teamwork, with a focus on safety and efficiency in fast-paced banquet environments. This is an on-site hotel role offering opportunities to develop guest-service skills.

Qualifications

• High school diploma or equivalent required.
• English fluency required.
• Minimum one year of similar banquet experience.
• Fundamentals of beverage mixing, inventory and pars, and glass types and uses.
• Large drink recipe knowledge.
• May require a valid California driver's license and proof of personal auto insurance.
• Hotel experience preferred.

Responsibilities

• To understand and respond to all guest needs in a timely, professional manner.
• To greet banquet guests in a professional and sincere manner.
• To set up and replenish buffets and food stations, including coffee breaks.
• To set up and break down banquet functions.
• To provide prompt, efficient, gracious service, including serving, bartending, cash handling, and clearing tables.
• To assist with room set-up and breakdown, including decorating tables and arranging condiments.
• To be familiar with prospectus sheets and menus for each function.
• To communicate concerns with Banquet Captain.
• To perform side duties and follow department policies and safety rules.
• To attend mandatory meetings and participate in cross-training as directed.

Skills

Beverage mixing

Inventory management

Glassware knowledge

Large drink recipes

Detail oriented

Verbal communication

Customer service

Team player

Self-motivation

Education

High school diploma or equivalent

Valid California driver’s license

Job description

Description

Essential Purpose:

To serve food and beverages as ordered, to banquet functions guests, as well as set banquet rooms.

Essential Duties:

• To understand and respond to all guest needs and requests in a timely and professional manner.
• To greet all banquet functions guests in a professional and sincere manner.
• To set-up and replenish all buffets and food stations, including coffee breaks.
• To set-up and break-down all banquet functions.
• To provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails and food during reception hours; handling cash bar transactions; serving all food and beverages during functions; and assisting to bus tables, as service requires.
• To assist, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
• To be completely familiar with prospectus sheet and menu for each banquet function, prior to service.
• To communicate all concerns with Banquet Captain
• To perform all side duties as directed.
• To follow all policies and procedures of the banquet department and the Temecula Creek Inn
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.

Requirements

Knowledge + Education:

High school diploma or equivalent required. English fluency required. Must have minimum one-year similar experience. Must know fundamentals of beverage mixing, inventory and pars, and glass types and uses. Must have large drink recipe knowledge. May be required to have a valid California driver's license, and to show proof of personal automobile insurance coverage. Hotel experience preferred.

Skills:

Detail oriented, organized and efficient, safety minded. High quality standards for production and service. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

Physical Demands:

Stands/walks short distances throughout shift. Frequently required to handle and carry ice tubs, beverage cases, and other objects weighing up to 50 lbs. over short to long distances. Frequently required to handle and move objects weighing up to 200 lbs. over short to long distances, using appropriate hand trucks and carts. Routinely required to handle and move objects weighing up to 400 lbs. over short to long distances, using appropriate hand trucks and carts. Bends, stoops, reaches, pushes, and lifts to perform routine job tasks. Uses stairs frequently, throughout shift.

Temecula Creek Inn is an Equal Opportunity Employer M/F/D/V