Banquet Server

KOGER LLC; Richmond (VA); On-site; USD 20,664 - 23,419; Full time

Job summary

Shamin Hotels is seeking a Banquet Server to provide food and beverage service during hotel-hosted events, including weddings, conferences, and corporate meetings. You will ensure guests receive attentive service while maintaining banquet standards and cleanliness throughout each event.

The role requires prior banquet or serving experience, strong communication, and the ability to handle multiple tasks in a fast-paced environment.

Qualifications

• Previous banquet or restaurant serving experience preferred.
• Excellent communication and guest service skills.
• Professional appearance and demeanor.
• Ability to lift up to 30 lbs and stand/walk for extended periods.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet guests in a professional and friendly manner.
• Set up banquet rooms and tables according to banquet event orders (BEOs).
• Serve food and beverages during events in a timely, courteous, and efficient manner.
• Clear tables, remove service items, and reset rooms as needed throughout the event.
• Maintain cleanliness and organization of all service areas.
• Assist with the setup and breakdown of buffets, food stations, and bar areas.
• Communicate effectively with kitchen and banquet team for smooth service flow.
• Follow all food safety and sanitation guidelines.
• Ensure proper handling of all hotel equipment and report any maintenance issues.
• Respond to guest needs and requests promptly and professionally.
• Work collaboratively with the Banquet Captain and other servers to execute event plans.

Skills

Guest service

Communication

Teamwork

Flexibility

Job description

Job DetailsJob Location: Richmond, VA 23235Salary Range: $15.50 - $17.00 Hourly

Job Title: Banquet Server

Company: Shamin Hotels

Organizational Structure:

Job Title: Banquet Server

Department: Banquets / Food & Beverage

Reports To: Banquet Captain / Banquet Manager

Location: [Insert Hotel or Property Name]

Position Summary:

The Banquet Server is responsible for providing food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. This role ensures guests receive exceptional service while maintaining banquet standards and cleanliness throughout the event.

Key Responsibilities:

• Greet guests in a professional and friendly manner
• Set up banquet rooms and tables according to banquet event orders (BEOs)
• Serve food and beverages during events in a timely, courteous, and efficient manner
• Clear tables, remove service items, and reset rooms as needed throughout the event
• Maintain cleanliness and organization of all service areas
• Assist with the setup and breakdown of buffets, food stations, and bar areas
• Communicate effectively with kitchen and banquet team for smooth service flow
• Follow all food safety and sanitation guidelines
• Ensure proper handling of all hotel equipment and report any maintenance issues
• Respond to guest needs and requests promptly and professionally
• Work collaboratively with the Banquet Captain and other servers to execute event plans

Qualifications:

• Previous banquet or restaurant serving experience preferred
• Excellent communication and guest service skills
• Professional appearance and demeanor
• Ability to lift up to 30 lbs and stand/walk for extended periods
• Must be able to work flexible hours, including evenings, weekends, and holidays
• Basic knowledge of food and beverage service techniques
• Ability to follow directions and work as part of a team
• TIPS or alcohol service certification preferred (based on location requirements)

Working Conditions:

• Fast-paced, team-oriented environment
• Frequent movement, lifting, and interaction with guests
• Events may require long shifts, including late-night breakdowns
• Exposure to hot trays, cleaning chemicals, and loud environments

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

We thank all applicants for their interest, but only those selected for an interview will be contacted.