Banquet Server

Plazahotelelpaso; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Banquet Server, where you'll play a vital role in creating memorable dining experiences for guests. This position involves setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction throughout events. You'll have the opportunity to grow within the company, advancing from Banquet Captain to Banquet Manager. If you have a passion for service and thrive in a fast-paced environment, this role is perfect for you. Embrace the chance to be part of a team that values excellence and sustainability while delivering top-notch hospitality.

Qualifications

• Food service experience is a plus, with a focus on customer satisfaction.
• High School diploma or equivalent is required.

Responsibilities

• Set up banquet rooms and serve food/beverages according to standards.
• Respond to guest requests and resolve complaints promptly.

Skills

Food service experience

Ability to remember and recite menu items

Education

High School diploma or equivalent

Job description

Opportunity: Banquet Server

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Captain – Assistant Banquet Manager –Banquet Manager

Your Focus

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels