Banquet Server

Marc Rose; Phoenix (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

Arizona Grand Resort & Spa in Phoenix seeks a Banquet Server to orchestrate events with precision, moving between tables and ensuring flawless service that elevates weddings, galas, and corporate occasions in the Valley of the Sun.

Join a team that thrives in a fast-paced, high-volume environment, delivering four-diamond service with attention to detail, poise, and a guests-first approach on every shift.

Qualifications

• High school diploma or equivalent preferred.
• One year of high-volume service experience preferred.
• Maricopa County Food Service Worker Certification and AZ Title IV Alcohol Certification required.
• Grooming and presentation standards befitting a four-diamond resort.

Responsibilities

• Set up banquet rooms and tables to BEO specifications.
• Serve courses and clear tables with precision as directed.
• Anticipate guest needs and maintain calm, professional service.
• Maintain cleanliness and organization throughout events.

Skills

Flawless execution

Guest service

Communication

Stamina

Education

High school diploma or equivalent

Maricopa County Food Service Worker Certification

Arizona Title IV Alcohol Certification

Job description

Where Desert Elegance Meets Unforgettable Hospitality

Picture this: the sun dips behind Phoenix’s South Mountain, string lights flicker on across a resort ballroom, and you’re the one orchestrating the magic — gliding between tables, anticipating needs before they’re spoken, turning a simple dinner into an experience guests will talk about for years. This is the stage. This is Arizona Grand Resort & Spa.

Sprawled across 640 acres at the base of South Mountain Park — the largest municipal park in the country — our AAA Four Diamond resort has long been the backdrop for Phoenix’s most memorable celebrations. As a Banquet Server, you won’t just set tables and clear plates. You’ll be part of a team that turns weddings, galas, and corporate soirées into standout moments in the Valley of the Sun.

The Sizzle

• Work amid stunning desert views, with the Phoenix skyline and mountain trails as your daily backdrop
• Join a culture built on polish, precision, and genuine warmth — because four-diamond service is an art form, not a checklist
• Be part of a team where attention to detail and quiet confidence are celebrated
• Thrive in a fast-paced, high-volume environment where every shift tells a new story

What You’ll Bring to the Table

• A passion for flawless execution — from room setup to the final clear
• The composure to serve and clear courses exactly as directed via the Banquet Event Order (BEO)
• Sharp communication skills and an ability to anticipate guest needs before they ask
• The stamina to carry trays up to 40 pounds with grace, even through a packed ballroom
• A commitment to cleanliness, professionalism, and presentation worthy of a four-diamond address

The Essentials

• High school diploma or equivalent preferred
• One year of high-volume service experience preferred
• Maricopa County Food Service Worker Certification and Arizona Title IV Alcohol Certification required
• Working knowledge of health, safety, and liquor regulations
• Impeccable grooming and appearance standards befitting a world-class resort

Phoenix isn’t just a city — it’s a canvas of desert sunsets, vibrant culture, and year-round sunshine. And Arizona Grand Resort & Spa is where that spirit comes alive, one flawlessly served event at a time. If you’re ready to bring precision, poise, and personality to every banquet you touch, we’d love to set a place for you on our team.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.