Banquet Server

Fitler Club; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 22,000 - 36,000; Full time

Benefits offered by this job

Free meals

Snacks and beverages seven days a week

Professional headshots

Wholesale pricing on designer retail

Health insurance options

401k with company match

Paid parental leave

Paid holidays

Job summary

Fitler Club in Philadelphia is seeking a Banquet Server to interact one-on-one with guests at catered events, take guest orders, provide wine service, and ensure guest satisfaction. The role includes event setup, light side work, and post-event cleanup in a high-design, hospitality-focused environment.

The position requires 2+ years of banquet/catering server experience, a positive attitude, and the ability to work under pressure, with strong knowledge of wines and spirits.

Qualifications

• 2+ years of banquet/catering server experience in a catering, hotel, or club environment.
• Must possess good attitude, attention to detail, and the ability to work under pressure.
• Must be able to bend, stoop, squat, and stretch to fulfill tasks.
• Must be able to physically lift and carry heavy trays and equipment as well as delicate china and glassware.
• Excellent customer service skills with an in-depth knowledge of spirits, wine and food.

Responsibilities

• Consistently following the Food and Beverage department's sequence of service while utilizing proper procedures and standards.
• Provide guests at catered events with exceptional service throughout all phases of their experience at the Club while commanding full menu knowledge and preparation methods.
• Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department, and local health department.
• Work as a team and effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and/ or other associates.

Skills

Customer service

Attention to detail

Teamwork

Stamina

Wine & spirits knowledge

Job description

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.)

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

Overview

The Banquet Server will interact one one-on-one with guests at catered events. Food service will include taking guest orders, providing wine service, replenishing beverages utilizing Club service standards, anticipating guest needs, and ensuring guest satisfaction. Event execution will include the setup of tabletop, reception areas, food stations, movement of catering equipment within the event venue, light side work and clean-up duties.

Responsibilities

• Consistently following the Food and Beverage department's sequence of service while utilizing proper procedures and standards
• Provide guests at catered events with exceptional service throughout all phases of their experience at the Club while commanding full menu knowledge and preparation methods
• Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department, and local health department
• Work as a team and effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and/ or other associates

Qualifications

• 2+ years of experience as a banquet/catering server in a catering, hotel, or club environment
• Must possess good attitude, attention to detail, and the ability to work under pressure
• Must be able to bend, stoop, squat, and stretch to fulfill tasks
• Must be able to physically lift and carry heavy trays and equipment as well as delicate china and glassware.
• Excellent customer service skills with an in-depth knowledge of spirits, wine and food

*Fitler Club uses e-verify for employment eligibility verification.