Banquet Server

McLemore Club, LLC; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is seeking a banquet server to ensure guests have a positive dining and meeting experience at the property. You will be attentive to guest needs, help create a welcoming atmosphere, and support smooth service across events.

The role requires a high school education, 3–6 months in food/beverage service, and TIPs certification. You will lift and move service wares, work with the team, and follow all safety and service standards to uphold hospitality excellence.

Qualifications

• TIPs certification required or preferred.
• Ability to deliver friendly, efficient guest service in a fast-paced setting.
• Comfort with reading and understanding guest checks, menus, and event details.

Responsibilities

• Check server’s and house person’s BEOs to ensure accuracy.
• Review Banquet Event Orders (BEOs) at the start of each shift to confirm room setup.
• Know menu items for each function and explain major ingredients and methods.
• Communicate with Banquet Captain/ Lead Server for special needs.
• Set tables, glassware, and silverware per dining standards.
• Greet and serve guests following service guidelines.
• Maintain a clean station and hands-on guest service throughout service.
• Assist in setting up/breaking down buffet or event tables and equipment.
• Follow guest check and money-handling procedures for all service types.
• Complete assigned side work.

Skills

TIPs certified

Guest service

English proficiency

Education

High school education or equivalent experience

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support.

We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun.

We love what we do! We set the bar high and we are relentless in our pursuit to redefine hospitality.

POSITION PROFILE

Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.

ESSENTIAL RESPONSIBILTIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
• Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
• Set tables, glassware, flatware and silver ware per dining rules and specification.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.
• Complete assigned side work.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must be TIPs certified.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement