Banquet Server

Valor Hospitality Partners; Phoenix (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discounts

Job summary

Valor Hospitality Partners in Phoenix seeks a Banquet Server to ensure guests have an exceptional dining and meeting experience on-property. You will work with the banquet team to deliver attentive service and coordinate with the lead server, helping set up and break down events as contracted and described on menus.

Requires high school education and 3–6 months in food/beverage service, TIPs certification, and the ability to lift 20–40 lbs.

Qualifications

• Three to six months experience in a food/beverage services environment.
• TIPs certified.
• Must have vision ability to clearly see checks, menus and operate in dim lighting.
• Must be able to read, speak and understand English.

Responsibilities

• Check BEOs to ensure accuracy.
• Review Banquet Event Orders (BEOs) at shift start.
• Know the menu for each function and explain major ingredients and prep methods.
• Communicate with Banquet Captain/Lead Server on special needs.
• Set tables, glassware, flatware and service ware per policy.
• Greet and serve guests according to service guidelines.
• Maintain a clean station while servicing guests.
• Deliver items, fulfill guest needs and replenish supplies.
• Assist with setup/breakdown of buffet or other service tables.

Skills

TIPs certified

English proficiency

Vision ability

Manual coordination

Education

High school education or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.

ESSENTIAL RESPONSIBILTIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
• Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
• Set tables, glassware, flatware and silver ware per dining rules and specification.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.
• Complete assigned side work

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have TIPs certified.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

PHYSICAL DEMANDS

• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement