Banquet Server

Ko-Kwel Casino Resort; North Bend (OR); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company 4%

Paid time off

Job summary

Ko-Kwel Casino Resort on Oregon's southern coast is seeking a Banquet Server to contribute to memorable guest experiences during events and performances.

You will set up banquet spaces, serve meals and beverages, and assist during events while maintaining safety standards and professional guest service. Weekend/evening shifts and meal breaks are part of the role, with opportunities to grow within hospitality.

Qualifications

• Must be 18 years of age minimum with GED or HS Diploma.
• Must obtain a current Food Handler's Card and have a working knowledge of the regulations.
• Must pass and remain in compliance with background check and drug-free workplace policies.
• Prior food service experience preferred.

Responsibilities

• Set up tables and décor for events and banquets.
• Serve and deliver food to guests using tray service.
• Clear, clean, and reset banquet spaces during and after events.
• Replenish beverages and respond to guest needs during service.
• Maintain knowledge of menus and event timing.
• Communicate clearly with guests and team members to ensure smooth events.

Skills

Customer service

Teamwork

Communication

Education

HS Diploma or GED

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

Banquet Servers help bring events to life by creating a welcoming and memorable experience for our guests. From setting up tables and décor to serving food and beverages, clearing, and cleanup, you'll help ensure every event runs smoothly and guests leave happy.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Champion guest interaction standards and coach banquet team members to deliver warm, polished service in alignment with Executive Chef and departmental guidelines.
• Serving and delivering food to guests, using tray service at all times.
• Replenish beverages as necessary and check for guest satisfaction.
• Maintain knowledge of food and beverage menus including timing for events.
• Foster open, upbeat communication with team members and supervisors to maintain a collaborative, positive kitchen environment.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• Prior food service experience preferred.
• Must be 18 years of age minimum with GED or HS Diploma.
• Must obtain a current Food Handler's Card and have a working knowledge of the regulations.
• Ability to work with minimal supervision.
• Must be able to follow and provide clear verbal and written instructions to others.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. In this role, you'll I be required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must regularly lift and/or move up to 50 pounds. Occasionally sit. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.