Banquet Server

Monarch Casino Resort Spa, Black Hawk; Monarch (AR); Presencial; USD 14.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Growth opportunities

Free hot meal per shift

401k

Paid time off & holidays

Descripción de la vacante

Monarch Casino Resort Spa Black Hawk is seeking a Banquet Server to deliver exceptional guest experiences in a fast-paced setting. You will warmly greet guests, seat them, and ensure prompt beverage service while guiding guests on food and drink selections.

The role requires strong communication in English, the ability to work varied shifts, and compliance with safety and service standards. The employer offers comprehensive benefits, growth opportunities, and a supportive team environment.

Formación

• Excellent guest service and communication skills.
• Proficiency in English.
• Ability to work in a fast-paced environment and adhere to food service regulations (preferred).

Responsabilidades

• Warmly greet guests, seat them, and promptly serve drinks.
• Take and enter beverage orders into the system quickly, and make informed recommendations about food and beverages.
• Provide exceptional service by checking on guests, refilling drinks, and addressing concerns or issues, escalating to management if needed.
• Maintain cleanliness and organization in the restaurant, including clearing and setting tables efficiently.
• Follow safety and alcohol awareness procedures, complete side work assignments, and perform other duties as assigned.

Conocimientos

Guest service

English proficiency

Communication skills

Descripción del empleo

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Located in beautiful Black Hawk, CO, the Monarch Resort Spa seeks a passionate Banquets Server to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and team.

Job Title: Banquet Server

Salary: $12.14/hr + tips

Shift: On Call

Monarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.

Responsibilities:

• Warmly greet guests, seat them, and promptly serve drinks.
• Take and enter beverage orders into the system quickly, and make informed recommendations about food and beverages.
• Provide exceptional service by checking on guests, refilling drinks, and addressing concerns or issues, escalating to management if needed.
• Maintain cleanliness and organization in the restaurant, including clearing and setting tables efficiently.
• Follow safety and alcohol awareness procedures, complete side work assignments, and perform other duties as assigned.

Qualifications:

• Excellent guest service and communication skills, with proficiency in English and the ability to understand and convey information clearly.
• Capable of working efficiently in a fast-paced environment and familiar with food service regulations (preferred).
• Physical requirements include standing for long periods, bending, stooping, and using hands continuously, with the ability to lift and push/pull weights up to 45 lbs.
• Flexibility to work all shifts, including weekends and holidays, and pass a pre-employment criminal background check and drug screen.
• Must be at least 18 years old.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available across four different restaurants.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.