Banquet Server

Willowbend Club, Cape Cod; Mashpee (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching

Paid time off

Job summary

A premier private country club in Mashpee, Massachusetts, is seeking a Server to join their Catering/Banquet Department. This role focuses on delivering exceptional dining experiences during various events. Ideal candidates have strong interpersonal skills and experience in banquet or fine dining environments. Attention to detail and a positive attitude are essential. The position offers growth opportunities in a dynamic team committed to excellence. Apply today and be part of an esteemed legacy.

Qualifications

• Previous experience in banquet or fine dining service is preferred.
• Exceptional communication skills to interact effectively with guests.
• Ability to work in a fast-paced, high-pressure environment.
• Professional appearance and demeanor reflecting the club's upscale image.

Responsibilities

• Assist with setup and breakdown of event areas.
• Maintain cleanliness and adhere to sanitary practices.
• Anticipate and exceed guests’ needs.
• Follow instructions given by the banquet manager.

Skills

Interpersonal skills

Customer service

Attention to detail

Multitasking

Positive attitude

Job description

the Southworth Way

Celebrate Life, the Southworth Way

The Company:

Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits

We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!

The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!

At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.

The Opportunity

As a Server in the Catering/Banquet Department, you will play a vital role in creating exceptional dining experiences for our members and guests during private events, weddings, banquets, and other special occasions. Your attention to detail, professionalism, and dedication to providing impeccable service will contribute to the overall success of our events and uphold the club's reputation for excellence.

Duties And Functions

• Assist with the complete setup and breakdown of the banquet area.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Follow instructions given by the banquet manager.

Qualification Standards

• Previous experience in banquet or fine dining service is preferred.
• Exceptional interpersonal and communication skills to interact effectively with guests and team members.
• Ability to multitask and maintain composure in a fast-paced, high-pressure environment.
• Strong attention to detail to ensure accuracy in order taking and service.
• Professional appearance and demeanor, reflecting the club's upscale image.
• Basic knowledge of food and beverage etiquette, as well as wine service.
• Physical stamina to stand and walk for extended periods and lift moderately heavy trays or equipment.
• Positive attitude and willingness to go the extra mile to exceed guest expectations.
• Familiarity with safety and sanitation regulations in a food service setting.
• Must be able to work a flexible schedule, which includes nights, weekends, and holidays.
• Be able to safely lift and easily maneuver trays of food/beverage weighing up to 20-25 pounds.

Join our dynamic team and become a key player in delivering extraordinary event experiences. Your dedication to impeccable service, combined with your passion for creating memorable moments, will contribute to the legacy of excellence that defines our club. If you thrive in a fast-paced, upscale environment and are committed to elevating our guests' experiences, we invite you to apply and be a part of our esteemed team.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.