Banquet Server

University of California - Los Angeles (UCLA); Los Angeles (CA); On-site; USD 2,480,000 - 3,582,000; Full time

Job summary

UCLA Catering seeks a Banquet Server to provide courteous service to guests and clients at multiple UCLA venues and off-campus events. You will gather, load, and deliver items for catered events, set up according to BEOs, and assist with food preparation while maintaining a clean, safe workstation.

Responsibilities include beverage preparation, high-volume guest interaction, and ensuring timely service across varied schedules, including evenings and weekends.

Qualifications

• Ability to communicate in written and verbal English to receive work assignments and share information with supervisors and colleagues.
• Skill in interacting with guests and staff in a high-volume setting with professional demeanor.
• Ability to work cooperatively as part of a team.
• Ability to work efficiently in a fast-paced environment with fluctuating workload.
• Ability to read, write, and perform basic calculations for recipes, measurements, and portion sizes.
• Ability to comply with safety and sanitation standards for food storage, production, and service.
• Ability to engage with diverse populations respectfully.
• Ability to stay calm during customer dissatisfaction.
• Experience preparing beverages and basic food prep tasks for buffet setups.

Responsibilities

• Provide courteous, gracious service to guests and clients.
• Deliver and set up items for catered events across multiple locations.
• Assist with loading/unloading china, silverware, linens, decor, and food items.
• Set up sites according to Banquet Event Orders (BEOs) and reset after events.
• Perform food prep, maintain a clean and safe workstation.

Skills

English communication

Guest interaction

Teamwork

Fast-paced work

Food safety basics

Bev prep basics

Punctuality

Diversity awareness

Job description

Department Summary

UCLA Catering provides catering services at the Luskin Conference Center, Housing & Hospitality meeting and event spaces, and locations around the greater UCLA campus. The department produces over 15,000 events a year. Available services range in size and scope from the UCLA Coffee Service to large-scale, VIP gala events.

UCLA Catering is a no-tipping environment.

Position Summary

The Banquet Server provides courteous and gracious service to guests and clients while acting as a banquet server or as an attendant for a buffet setup. The incumbent provides quality food delivery service to clients in multiple locations both on and off campus. The Banquet Server gathers, loads, and delivers all the indispensable items for a catered event, such as china, silverware, linen, decoration, props, food, and drinks. Sites are set up according to Banquet Event Orders (BEOs) and then broken down and all items returned from the site to the catering production area. The Banquet Server performs food prep, provides customer service, and maintains a clean and safe workstation.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Ability to sufficiently communicate in written and verbal English to receive work assignments and share information with supervisors and colleagues (Required)
• Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and friendly and professional demeanor (Required)
• Ability to work cooperatively as a part of a team (Required)
• Ability to work efficiently in a fast-paced environment with a fluctuating workload (Required)
• Ability to read, write, and perform basic calculations necessary to understand recipes, measurements, and portion sizes (Required)
• Ability to comply with safety and sanitation standards and procedures for food storage, production, and service (Required)
• Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Ability to remain calm in the face of adversity, such as customer dissatisfaction (Required)
• Demonstrated ability to prepare beverages and complete single-step food preparation tasks such as slicing bread and arranging food items on a buffet table (Required)
• Ability to maintain regular, punctual attendance (Required)
• Working knowledge of basic culinary techniques, terminology, and practices (Preferred)
• Working knowledge of alcoholic beverages, including beer, wine, and spirits (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on departmental needs (Required)

Schedule

Variable

Union/Policy Covered

SX-Service

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=MI-DPT319400-JA005652-PD189500