Banquet Server

Hersha Hospitality Management; Lone Tree (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Banquet Server in Lone Tree, Colorado. The role involves setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction during events. Ideal candidates possess a high school diploma and the ability to remember menu items, and should be prepared to work flexible hours, including weekends and holidays.

Qualifications

• High School diploma or equivalent required.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet rooms according to supervisor instructions.
• Serve food and beverages and ensure guest satisfaction.
• Respond to guest requests and resolve complaints.

Skills

Ability to remember and recite menu items

Education

High School diploma or equivalent

Job description

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Your Focus

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent.
• Ability to remember and recite menu items.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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About the company

HHM is an industry leader in hospitality. We are among the fastest growing -and most stable- management, investment and development firms in our sector, with 135 hotels and over $1B in managed revenues from coast to coast. We remain tireless in our approach to delivering results to our owners and fully understand that our people and their capabilities are our advantage.

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