Banquet Server

Embassy-Suites-By-Hilton; Laredo (TX); On-site; USD 11,000 - 16,000; Part time

Job summary

Embassy Suites by Hilton in Laredo, TX is seeking a Seasonal Banquet Server to set up banquet rooms and serve food and beverages to guests with a focus on quality and hospitality.

The role requires flexibility due to 24/7 hotel operations, with varying shifts. Candidates should be able to lift up to 30 lbs, follow safety procedures, and provide excellent guest service in a fast-paced environment.

Qualifications

• Knowledge of liquor regulations for serving minors and intoxicated guests.
• Holder of a current Food Handler Card.
• Basic knowledge of food/beverage preparations and etiquette.
• Understand proper table settings and service ware.
• Basic English for customer inquiries and instructions.
• Ability to follow product labeling instructions.
• Ability to remember and promote menu items.
• Operate basic beverage equipment.

Responsibilities

• Set up banquet room per Banquet Event Order and guidance.
• Attend pre-event standup meetings for function specifics.
• Greet guests and respond to requests professionally.
• Serve food and/or beverages as directed by Banquet Captain.
• Bus dishes and replenish beverages as guests finish courses.
• Reset banquet rooms after events and prepare for next function.
• Stock supplies and perform side duties as assigned.
• Maintain cleanliness and adhere to safety procedures.
• Present a neat, well-groomed appearance at all times.
• Assist other banquet staff as needed.

Skills

Liquor regulations

Food Handler Card

Food & beverage knowledge

Table settings

English communication

Labeling instructions

Menu knowledge

Beverage equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Seasonal Laredo, TX, US

Salary Range: $10.00 To $10.00 Hourly

JOB SUMMARY

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standard of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Thirty (30) pounds maximum.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.