Banquet Server

Workstream; City of Oneonta (NY); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Fun work culture

Daily tips potential

Meal discounts

Part-time with promotion opportunities

Flexible shifts

No experience required (training)

Job summary

Brooks' House of Bar-B-Q is seeking friendly banquet servers for both part-time and full-time roles in Oneonta, NY. The position emphasizes guest service, teamwork, and the ability to work irregular hours, including weekends and holidays. Training is provided, no experience required.

Ideal candidates enjoy customer service, stay energetic in a fast-paced environment, and maintain a positive, professional attitude while serving food and beverages to banquet guests.

Qualifications

• Friendly, reliable, and punctual.
• Strong communication skills.
• Physically fit and able to stand for long periods.
• Able to work irregular hours (day and night shifts).
• Enjoys working with people.
• At least 18 years of age.

Responsibilities

• Stock ingredients from delivery area to work area, walk-in cooler, and storage.
• Assist with food preparation and serving of food and alcohol to banquet guests.
• Follow daily cleaning schedule and maintain professionalism.
• Work with coworkers and management; address guest questions and concerns.
• Escalate problems to supervisor when needed; manage time effectively.

Skills

Good communication

Written instructions

Phone and in-person

Job description

Brooks' BBQ is hiring a part-time and full-time banquet servers who are friendly, enthusiastic, and who genuinely enjoy serving guests. Ideally, you are someone who shares same passion for food, and loves the idea of providing guests with quality customer service experience. Previous experience in customer service or similar roles is always an advantage, although not required.

To excel in this role, you should be passionate about customer service and thrives in a fast-paced working environment. Being able to work irregular hours over the week, and over weekends and public holidays when needed is a requirement.

Duties and Responsibilities:

• Responsible for stocking ingredients from delivery area to work area, walk-in cooler, and storage.
• In charge of food preparation.
• Responsible to serve food and alcohol while also attending to the needs of banquet guests
• Follow daily cleaning schedule
• Work and communicate effectively with co-workers and management.
• Respond to questions, concerns, and complaints from customers, vendors, or clients.
• Escalate any problems or complaints to the relevant supervisor or manager.
• Prioritize important tasks and manage your time effectively.
• Man and operate equipment relative to your role.
• Maintain professionalism and a positive attitude.

Qualities We Wish to See:

• Good communication Skills
• Ability to understand and give correct written instructions.
• Ability to communicate on phone and in person

Requirements:

• Friendly, reliable, and punctual.
• Strong communication skills
• Physically fit and able to work on your feet for long periods.
• Ability to work irregular hours (day and night shifts).
• Enjoys working with people.
• At least 18 years of age

Perks and Benefits:

• Fun, uplifting work culture where no one gets left behind
• Potential for daily tips when working a event
• Meal discounts for employees while working
• Part-time available with promotion opportunities
• Flexible work shifts (day shift, night shift, weekday and weekend shifts available)
• No experience required as training will be provided.

Since 1951, Brooks' House of Bar-B-Q has offered fantastic meals in a terrific family atmosphere at very reasonable prices with only the highest quality ingredients and phenomenal customer service.
In 1965, the Brooks family built the present restaurant. In 1975, Griffin and Frances sold the restaurant to their son John and his wife Joan. In 2005 John and Joan sold the restaurant to their son Ryan and his wife Beth.
Ryan and Beth are proud to be the third generation to carry on the family business.