Banquet Server

Compass Group Careers; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA, Levy team, is seeking a dining room service associate to take orders and deliver items to guests in a timely, professional manner. You will ensure accurate orders, maintain sanitation, and support colleagues during service periods.

The role emphasizes guest communication, allergen awareness, and teamwork to create memorable dining experiences across venues. Training and ongoing support are provided.

Responsibilities

• Greet guests in the dining room promptly and warmly; take food and beverage orders following service steps.
• Deliver food promptly and professionally; maintain safe handling and sanitation standards.
• Advise guests on menu items and pairings; accommodate dietary requests and allergens when needed.
• Coordinate with back-of-house staff to ensure accurate order delivery and accommodate special requests.
• Demonstrate strong communication and teamwork; stay flexible and patient with guests and staff.
• Handle tickets and follow proper cash-handling procedures; keep dining area clean and organized.

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.