BANQUET SERVER

Saratoga Casino Hotel; California; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free Employee Assistance Program

YMCA Membership $20

Employee Recognition Program

STASH Hotel Partner Program $69/night

Job summary

Saratoga Casino Hotel in the Capital Region seeks a Banquet Server to promote outstanding relations with guests and team members, delivering service in a friendly, swift, and responsible manner. You will work in a team-based environment, ensuring all banquet needs are completed with precision and care.

The role requires a High School Diploma or equivalent and certifications (ABC, TIPS, Serve Safe Manager). Experience with Banquet Event Orders is preferred, and you should be able to lift 50 lbs

Qualifications

• Minimum one year banquet and beverage service experience required.
• Ability to work flexible schedule including weekends and holidays.
• Read and adhere to service specifications per BEO form.

Responsibilities

• Greet and welcome client representatives and guests, responding to requests promptly and professionally.
• Participate in department meetings and in set up/break down of all banquet events.
• Ensure guest satisfaction through timely meal service and accurate delivery of food and beverages.
• Serve alcoholic beverages in compliance with state, local, and company regulations.
• Maintain confidentiality of sensitive information and maintain a safe, clean environment.
• Perform other duties as assigned and promote outstanding customer relations.

Skills

Banquet service experience

Beverage service

Flexible schedule

Customer service

Education

High School Diploma or equivalent

ABC Certification

TIPS Certification

Serve Safe Manager Certification

Job description

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise.

Your Role:

Our successful Banquet Server promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Keys to Success in this Role:

• High School Diploma/Equivalent. ABC Certified/TIPS Certified/Serve Safe Manager Certification
• Minimum one (1) years banquet and beverage service experience required. Experience with working from Banquet Event Orders preferred.
• Able to work flexible schedule on the needs of the business. Able to work weekends and holidays as required.

• Read and adhere to service specifications as outlined in BEO form.
• Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner.
• Participate in department meetings.
• Participate in set up and break down of all banquet events and facilities.
• Ensure guest satisfaction through the meal service.
• Serve and ensure the service of alcoholic beverage in accordance with state, local and company regulations.
• Maintains confidentiality with regard to sensitive department information.
• Ensures accurate and timely delivery of food and beverage to guests.
• Maintain safe and clean environment for guests and employees.
• Performs all other duties as assigned.
• Promotes outstanding customer relations.
• Able to lift and carry 50 lbs. regularly.
• Able to stand and walk for 8-12 hours.
• Constant bending, reaching, twisting.

Why Saratoga Casino Hotel?

• Free Employee Assistance Program
• Robust Employee Recognition Program
• $20.00 YMCA Memberships.
• Local and National Discount Programs Through EAP & Tickets@Work
• STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
• Unlimited growth potential
• Delicious FREE Meals in Our Team Dining Facility