Banquet Porter Full-time

Accor Hotels; Austin (TX); On-site; Full time

Job summary

Join a leading hotel group as a key team member at Accor Hotels, where you will prepare rooms for events, assist staff, and ensure exceptional service. Enjoy competitive hourly pay and a range of employee benefits, including discounts and wellness programs.

Benefits

Employee benefit card with discounted rates

Exclusive discounts at Fairmont Empress Hotel

Complimentary meal during your shift

Access to wellness programs

Company-matched pension plan

Qualifications

• Previous experience performing physically demanding workload.
• Previous experience in a customer service-related position.

Responsibilities

• Prepare rooms and tables for a variety of events.
• Assist Kitchen and service staff.
• Assist Banquet Bartenders with restocking glassware.

Skills

Customer Service

Physical Workload

Job description

Company Description

Recognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly pay rate of $19.91 to 22.76

What you will be doing:

• Prepare rooms and tables for a variety of events
• Maintain adequate supplies and/or equipment
• Assist Kitchen and service staff
• Assist Banquet Bartenders with restocking glassware, fruit & dry goods
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience performing physically demanding workload
• Previous experience in a customer service-related position