Banquet Operations Lead – Events & Guest Experience

Renaissance Hotels; Fort Worth (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Bonus Eligible

Job summary

Renaissance Hotels in Fort Worth, TX seeks an entry level management professional to assist in leading the banquet staff and executing events per requirements and standards.

This role involves developing and directing a team to deliver high quality service while supporting overall event success. The position is full time with potential for bonus eligibility and hourly pay in the stated range.

Qualifications

• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

Responsibilities

• Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
• Maintains attendance log for banquet employees.
• Maintains and enforces established sanitation levels.
• Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
• Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
• Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
• Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
• Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
• Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.

Job description

Renaissance Hotels in Fort Worth, TX seeks an entry level management professional to assist in leading the banquet staff and executing events per requirements and standards.

This role involves developing and directing a team to deliver high quality service while supporting overall event success. The position is full time with potential for bonus eligibility and hourly pay in the stated range.