Banquet Manager 1425382

Compass Group Poland Sp. z o.o.; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in catering services seeks a Catering Operations Manager for the Boston Convention and Exhibition Center. The role involves overseeing catered events, ensuring client satisfaction, and maintaining operational excellence. Ideal candidates will have experience in catering management and strong communication skills.

Qualifications

• 1-2 years of experience in Catering/Banquets Management.
• Flexibility with schedule, able to work different shifts.

Responsibilities

• Ensure team members have the tools necessary to complete their jobs.
• Execute all menu requirements and fulfill guest-specific service requests.
• Build and maintain strong relationships with clients and guests.

Skills

Communication

Detail-oriented

Teamwork

Education

Associate's Degree

Tools

MS Office

Job description

Job Summary

At the helm of all catered events in-house at the most premier Convention Center in New England. Catering Operations Managers lead the planning and execution of all operations for catered functions at the Boston Convention and Exhibition Center. Under the leadership of the Director of Catering Operations and in collaboration with our esteemed sales and culinary teams, this position offers a creative and detail-oriented food and beverage professional the opportunity to enhance some of the city's biggest meetings and events.

Responsibilities

1. Ensure team members have the tools necessary to complete their jobs.
2. Execute all menu requirements, fulfill guest-specific service requests, and demonstrate a passion for exceeding client expectations.
3. Maintain a strong attention to detail.
4. Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members.

Controls

1. Prioritize safety and sanitation practices.
2. Provide operational planning to ensure adequate products and equipment are ordered for anticipated business levels.
3. Practice proper product control and handling of all inventory and equipment.
4. Follow and enforce responsible alcohol service policies.

Team

1. Promote a cooperative work climate, maximizing productivity and morale.
2. Display a positive attitude towards team members.

Job Requirements

• English reading, writing, math, and computer skills required.
• Ability to reach, lift, stoop, bend, and perform extensive standing and walking (including stairs) throughout shifts.
• May be required to perform diverse physical tasks.
• Potential hazards include slips, trips, falls, burns, cuts, and strains.
• Stamina to work 60 hours or more per week at times.
• Flexibility with schedule, able to work different shifts.
• Ability to use hands for office equipment, including computers.
• Ability to talk and hear for phone correspondence.
• Close vision and focus capabilities for viewing computer screens and documents.
• 1-2 years of experience in Catering/Banquets Management.

Preferred Qualifications

• Minimum of an Associate's Degree preferred.
• Two to four years of fine dining restaurant management experience required.
• Comprehensive food and wine knowledge, including food and wine pairings.
• Operations management experience with purchasing knowledge.
• Excellent communication and computer skills, including MS Office.
• ServSafe Certification preferred.