Banquet Manager

Mauna Lani, Auberge Collection; Waimea/Kamuela (HI); On-site; USD 80,000 - 90,000; Full time

Job summary

Mauna Lani, Auberge Collection on the Kohala Coast is seeking a Banquet Manager to oversee all banquet functions, ensure flawless event execution, and lead a vibrant team in a luxury resort environment.

The ideal candidate brings 5+ years in a similar role with strong communication, meticulous attention to detail, and proven leadership. Experience with InfoGenesis POS and Google Suites is preferred, plus Food Handlers certification.

Qualifications

• Minimum of 5 years experience in a similar position with supervisory responsibilities.
• Strong attention to detail and clear communication skills.
• Proven time management and leadership in luxury hospitality.
• Experience with luxury hotel banquet operations and events.

Responsibilities

• Oversee banquet set-up, displays, and food service per event orders.
• Collaborate with Events & Catering to plan and detail events.
• Lead Banquet Event Order meetings and attend coordinators meetings.
• Maintain high guest visibility, greet guests, and resolve complaints.
• Conduct ongoing team training to elevate banquet service knowledge.
• Participate in employee and community relations functions.
• Lead daily team briefings.

Skills

Leadership

Attention to detail

Communication

Time management

Education

Food Handlers certification

TB clearance

Tools

InfoGenesis POS system

Google Suites

Job description

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private bungalows, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private bungalows, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $80k - $90k.

Join our team as Banquet Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for overseeing the preparation and execution of all banquet functions. The successful candidate is highly energetic, well-organized, strategic, and front-facing with an entrepreneurial spirit. We are looking for a leader who can rally the team and create vibrancy, style, and buzz with the product and service.

• Ensures banquet set-up, displays, food service, etc., are according to event order.
• Works closely with the Events & Catering team to plan and detail events.
• Play a key role in meetings with event coordinators and Banquet Event Order meetings.
• Maintains high visibility with guests, greets guests upon arrival, handles guest complaints to satisfaction.
• Conducts on-going training sessions with the team to increase their knowledge in banquet service.
• Participate in employee and community relations functions.
• Leads daily briefings.

Qualifications

• Minimum of 5 years experience in a similar position, in a related setting with supervisory responsibilities.
• Consistent attention to detail.
• Strong and clear communication skills.
• Developed time management skills.
• Previous food and beverage leadership background in a luxury hotel setting.
• Experience with InfoGenesis point of sales system.
• Experience with Google Suites.
• Food Handlers certification.
• Valid Tuberculosis (TB) clearance is required for all Food & Beverage positions.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.