Banquet Manager

Crystal Springs Resort; Hamburg (NJ); On-site; USD 58,000 - 80,000; Full time

Job summary

A premier resort in New Jersey is seeking a skilled Banquet Manager to oversee all banquet operations. The role involves coordinating events, managing staff, and maintaining high standards for service and presentation. Ideal candidates will have substantial experience in an upscale hospitality setting and a strong passion for guest satisfaction. Join Crystal Springs Resort to enhance exceptional dining experiences.

Benefits

Discounted Minerals Sports Club Membership

30% Dining/Retail Discount

Discounted Stays at the Hotels

Discounted admission to Events & Festivals

Complimentary Golf

Qualifications

• Five years of banquet management experience in a high-volume environment.
• Exceptional communication skills in English.
• Strong knowledge of food and beverage service standards.

Responsibilities

• Coordinate all aspects of banquet functions including setup, service, and breakdown.
• Recruit, train, and supervise banquet staff.
• Address guest concerns and ensure client satisfaction.

Skills

Leadership

Organizational Skills

Communication

Customer Service

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Crystal Springs Resort

Crystal Springs Resort-Director of Recruiting

Crystal Springs Resort is currently seeking an experienced and dynamic Banquet Manager to join our growing team. This role requires comprehensive expertise in all aspects of banquets and catering operations. We’re looking for a dedicated professional who not only brings proven leadership and operational experience, but also possesses a genuine passion for hospitality, a meticulous eye for detail, and the creativity to elevate every event experience.

Responsibilities:

• Work closely with coordinators to understand event requirements.
• Coordinate all aspects of banquet functions including setup, service, and breakdown.
• Create and review BEOs and ensure execution aligns with client expectations.
• Recruit, train, and supervise banquet staff including servers, bartenders, and houseman.
• Ensure high standards of food quality, presentation, and service.
• Maintain banquet equipment and ensure cleanliness and organization of event spaces.
• Coordinate with culinary, housekeeping, and audio-visual departments for seamless service.
• Serve as the primary point of contact for clients during events.
• Address guest concerns and resolve complaints promptly and professionally.
• Ensure client satisfaction to promote repeat business and positive reviews.
• Ensure all banquet operations comply with health and safety regulations.
• Enforce sanitation standards and proper food handling procedures.
• Maintain knowledge of fire codes and capacity regulations.

Requirements:

• Minimum of five years’ experience in banquet management within a high-volume, upscale hospitality environment.
• Professional personal appearance and grooming
• Exceptional verbal and written communication skills in English.
• Solid working knowledge of food and beverage service standards.
• Extensive expertise in banquet setups, event operations, and standard procedures.
• Proven ability to lead, organize, and manage a team effectively in a fast-paced environment.
• Excellent organizational, planning, and time-management abilities.
• High energy, detail-oriented, and proficient in Microsoft Office
• Outstanding service skills with a deep understanding of fine dining and banquet service techniques.
• Discounted Minerals Sports Club Membership
• 30% Dining/Retail Discount
• Discounted Stays at the Hotels
• Discounted admission to Events & Festivals
• Complimentary Golf

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Customer Service

• Industries

  Hospitality

Referrals increase your chances of interviewing at Crystal Springs Resort by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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