Assistant Banquet Manager

Maadaadizi; Saint Paul (MN); On-site; USD 60,000 - 62,000; Full time

Job summary

A leading company in hospitality is seeking an Assistant Banquet Manager to coordinate catering details and supervise banquet staff. This full-time role focuses on ensuring exceptional customer service and managing event operations to maximize guest satisfaction. Ideal candidates will have strong leadership skills and experience in hospitality management.

Qualifications

• Experience in hospitality management.
• Strong leadership and customer service skills.
• Ability to manage multiple tasks and staff.

Responsibilities

• Coordinate group catering details including food and beverage setups.
• Supervise banquet staff and ensure service standards.
• Manage departmental inventories and enforce sanitation standards.

Skills

Customer Service

Leadership

Event Coordination

Sanitation Standards

Job description

Join to apply for the Assistant Banquet Manager role at Maadaadizi.

Get AI-powered advice on this job and more exclusive features.

Base pay range

$60,000.00/hr - $62,000.00/hr

GENERAL PURPOSE

The primary focus of this position includes coordinating assigned group catering details, including food, beverage, and room setups, as well as administrative tasks such as billing, scheduling, and other managerial duties.

Assists the Banquet and Events Manager in supervising all staff members, including Banquet Servers, Bartenders, and Convention Services staff.

Essential Duties/Responsibilities

• Manage departmental inventories and assets, including par levels and equipment maintenance.
• Maintain attendance logs for banquet employees.
• Enforce sanitation standards.
• Follow all policies and procedures (SOPs, LSOPs, etc.).
• Ensure employee awareness of event phases and guest satisfaction scores.
• Understand the impact of banquet operations on event success and manage activities to maximize customer satisfaction.
• Assist in scheduling banquet staff to meet service standards and optimize profits.
• Lead and participate in banquet team activities.
• Attend relevant meetings.
• Lead shifts and actively service events.
• Enhance knowledge of food and wine pairings, cuisine, and event presentation.
• Provide exceptional customer service and set a positive example.
• Interact with guests for feedback and handle complaints.
• Empower employees to deliver excellent service and strive for continuous improvement.
• Ensure employees understand expectations and observe service behaviors, providing feedback.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality