Banquet Manager

Park Hyatt Beaver Creek Resort & Spa; Avon (CO); On-site; USD 84,000 - 95,000; Full time

Benefits offered by this job

Free room nights

Medical and dental insurance

401K plan

Paid vacation and time off

Employee meals

Career growth opportunities

Ski pass

Job summary

Park Hyatt Beaver Creek Resort & Spa in Avon, Colorado, is seeking a Banquet Manager to oversee daily banquet operations and guide the banquet team toward exceptional guest experiences.

You will coordinate with the Food & Beverage Director and hotel departments, ensuring high service standards, staffing, and budgeting for events while maintaining Hyatt standards and health regulations.

Qualifications

• Full Time Management Position requiring weekend/holiday availability.
• Desire to understand and anticipate needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Proficient in general computer knowledge.
• Creative, innovative, detail oriented and organized.
• Hotel experience and understanding banquet service levels.
• Experience as Event Services Manager/Assistant, Banquet Captain or Supervisor preferred.
• High energy, entrepreneurial spirit, motivational leadership, strong development and training skills.
• Excellent customer service and ability to engage staff.

Responsibilities

• Supports and manages the Events Department closely with the Food and Beverage Director and other hotel departments.
• Supervise, empower, lead, coach and motivate the banquet team toward exceptional guest service.
• Assist in achieving top box service scores on Meeting Planner surveys and review Banquet Event Orders.
• Coordinate staffing and equipment needs; ensure proper setup of all functions.
• Coordinate events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage.
• Maintain high energy, positive, professional appearance.
• Develop ideas for special events and holiday functions.
• Handle payroll, reports, forecasts, POS procedures, inventory and budget for F&B functions.
• Perform daily walk-throughs to ensure compliance with health regulations and Hyatt standards.
• Ensure proper setup and execution of all events.

Skills

Leadership

Communication

Creativity

Organization

Customer service

Tools

General computer knowledge

Job description

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.

Goal of the Banquet Manager

Effectively and proactively monitors the daily functions of the Banquets Department. This is including providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Banquet Manager Responsibilities may include:

• Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
• Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
• Responsible for proactively reviewing staffing and equipment needs
• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
• Responsible for maintaining a high energy, positive, professional appearance
• Responsible for short and long term banquet functions in the front and back of the house
• Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to develop ideas for special events and holiday functions

The salary range for this position is $84,100 - $95,000. Actual pay will be commensurate with experience.

Why Work For Hyatt?

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance (after 30 days)
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free meals in our employee cafeteria
• Employee Stock Purchase Plan
• Complimentary ski pass!
• Opportunities for career growth

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely creative, innovative, detail oriented and organized
• Hotel experience and a thorough understanding of all levels of banquet service
• Previous experience as a Event Services Manager/Assistant, Banquet Captain or Event Services Supervisor preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service