Banquet Kitchen Supervisor - Full Time (Day/Swing Shift)

Oaklawn; Hot Springs (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Oaklawn Racing Casino Resort in Hot Springs, AR is seeking a Banquet Kitchen Supervisor to lead kitchen, pantry, and storeroom staff. You will manage prep guidance, labeling, inventory, and vendor relations, ensuring timely, high-quality banquet service.

Ideal candidates have strong supervisory experience, proven culinary skills, and a commitment to food safety and guest satisfaction. This role requires a team-focused leader who can train staff and uphold company standards.

Qualifications

• Two or more years culinary experience in multiple venues.
• Three or more years supervisory experience.
• Ability to manage several projects and tasks simultaneously.
• Must perform physical duties of all Food & Beverage team members.
• Ability to interact with guests and resolve issues diplomatically.

Responsibilities

• Supervise activities of kitchen, pantry, and storeroom staff and purchasing.
• Assist with inventory, deliveries, and vendor communication.
• Conduct daily prep and ensure proper labeling and food safety compliance.
• Ensure meals are prepared per standardized recipes and portions.
• Maintain cleanliness and proper equipment upkeep.
• Coordinate timely service and consistent plating for guests.
• Assist Chef with training, safety, and policies.
• Support budgeting and cost-control practices.

Skills

Culinary experience

Supervisory

Guest service

Food safety

Communication

Tools

ServSafe

Job description

_ Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas’ Employer of Choice. _

We are currently seeking a talented individual to become a Banquet Kitchen Supervisor. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Kitchen Supervisor is responsible for supervising and coordinating the activities of food preparation, kitchen, pantry, and storeroom personnel and purchasing or requisitioning foodstuffs and kitchen supplies. Always presents a friendly and professional image at Oaklawn Racing Casino Resort. The following and other duties may be assigned as necessary:

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

• Maintains strict confidentiality in all departmental and company matters.

• Provides impeccable guest service to all guests

• Assists sous Chef with department inventory procedures with accountability for checking incoming orders and deliveries, communicating effectively with vendors, and notifying the appropriate person if there are any delivery issues or inconsistencies.

• Conducts daily shift line checks of kitchen to ensure execution of prep work is accurate, complete, and in accordance with food safety and sanitation regulations.

• Responsible for proper and accurate labeling with date on all food containers to monitor freshness of all food and ensure first-in, first-out organization in walk-ins and low-boys in accordance with food safety and sanitation regulations.

• Ensures preparation of all meals in compliance with standardized recipes and portion volume, assisting team members during service times.

• Ensures cleanliness and maintenance of all work areas, utensils, and equipment, communicating any repairs needed.

• Works with team to ensure proper order pacing and timely execution of food by kitchen teams so guests receive food at same time and per service standards.

• Assists Sous Chef in preparing daily prep list and oversees execution by kitchen teams.

• Assists Chef with the leadership for all cooks and kitchen team members on a daily basis including training, safety and sanitation, and company policies and procedures.

• Follows all prep lists and ensure kitchens are stocked and ready for service.

• Maintains cost control methods and procedures by monitoring consistent pars and inventory.

• Demonstrates, trains, assesses, and provides feedback to new hires on proper preparation of food items.

• Works with Chef to proactively communicate staffing needs and implement development plans for current team members.

• Establishes and communicates goals and opportunities to Executive Chef.

• Assists in effectively managing department budgets.

• Creates and maintains relationships with sponsors and vendors.

• Follows Purchasing/PO policies and procedures.

• Follows established procedures and policies of the Oaklawn Racing Casino Resort.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Two or more years culinary experience in multiple venues required, or equivalent combination of education and experience.

• Three or more years previous supervisory experience required.

• Must be able to handle several projects and tasks at the same time.

• Must be able to perform the physical job duties of all Food & Beverage team members.

• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

• Responsible for staff development and training programs.

• Responsible for rewards and recognition program to maximize employee engagement.

• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.

• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.

• Determines work procedures and expedites workflow.

• Responsible for employee performance (disciplining, coaching, counseling).

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

CERTIFICATES, LICENSES, REGISTRATIONS

• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

• ServSafe certified.

OAKLAWN AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn’s intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.