Banquet Houseperson (On Call)

AECOM; Oklahoma City (OK); On-site; USD 25,000 - 32,000; Full time

Job summary

A leading upscale hotel in downtown Oklahoma City seeks an On Call Banquet Houseperson. This role involves ensuring function rooms are set according to standards and providing exceptional service during events. Candidates should possess solid guest service skills and attention to detail, working flexible hours including weekends.

Qualifications

• Previous banquet experience in a high-volume, upscale hotel preferred.
• Willingness to work flexible hours including weekends and holidays.
• Strong attention to detail and good judgment.

Responsibilities

• Cleans function rooms prior to setup and maintains cleanliness.
• Sets up, stocks, and refreshes meeting rooms as required.
• Responds to last-minute requests and communicates changes.

Skills

Guest service skills

Attention to detail

Interpersonal skills

Team-oriented

Education

High School Diploma

Job description

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center, and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), a specialty restaurant (Bob's Steak & Chop House), a coffee shop (Park Grounds), and a retail outlet (RareBird Gift Shop). Guests can enjoy Mokara Spa, a fitness center, and a rooftop pool and bar (CatBird Seat) with a fire pit, outdoor lawn, and cabanas. The hotel offers 76,000 square feet of meeting and event space, including a 20,000 square foot ballroom, a 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space overlooking the park.

Job Description

The Omni Oklahoma City Hotel is seeking a dedicated and detail-oriented On Call Banquet Houseperson to join the opening team of this upscale hotel. This team member will ensure our function rooms are set according to guest expectations and Omni standards. The Banquets Houseperson team is responsible for setting up, tearing down, and cleaning all spaces associated with banquets and conventions.

Responsibilities

1. Cleans function rooms prior to setup.
2. Sets up, stocks, and maintains meeting rooms.
3. Provides required amenities as dictated by Banquet Department standards.
4. Refreshes meeting rooms during and between meal and coffee breaks.
5. Breaks down meeting rooms promptly after functions.
6. Completes special projects as directed by management.
7. Moves convention materials from hotel receiving docks, registration areas, and guest rooms.
8. Cares for banquet equipment.
9. Accommodates special customer needs, such as hanging banners for meetings and food/beverage functions.
10. Responds to last-minute requests and communicates changes to relevant departments.
11. Follows all details specified on Banquet Event Orders (BEOs).
12. Ensures all requirements on daily worksheets are met for function rooms.
13. Maintains cleanliness of walls, baseboards, and light fixtures.
14. Vacuum thoroughly and hang drapes properly.
15. Adjusts lighting and temperature as per client requests.
16. Maintains banquet equipment and ensures tablecloths and skirting are cleaned and pressed.
17. Ensures uniformity in setup and maintains cleanliness and order in storage and back-of-house areas.
18. Adheres to hotel policies, procedures, and safety trainings.
19. Attends department meetings and required trainings.
20. Performs other duties as assigned.

Qualifications

1. Previous banquet experience in a high-volume, upscale hotel preferred.
2. Exceptional guest service skills required.
3. High School Diploma preferred.
4. Willingness to work flexible hours, including weekends, holidays, and evenings.
5. Excellent interpersonal and communication skills.
6. Strong attention to detail, good judgment, and ability to make quick decisions.
7. Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
8. Team-oriented and positive attitude.
9. Must live within 50 miles of the hotel.

Physical Requirements:

1. Ability to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
2. Ability to push, pull, bend, and lift items weighing up to 50 lbs.

Omni Hotels & Resorts is an equal opportunity employer. For more information on our policies, visit the EEOC poster and pay transparency policy links provided. If you require assistance with your application, please contact [e-mail].

Job Locations: US-OK-Oklahoma City

Posted Date: 4 days ago (6/2/2025 3:18 PM)

Requisition ID: 2025-123797

# of Openings: 1

Category: Banquets