Banquet Houseperson (On Call)

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading luxury hotel in Oklahoma City is seeking an On Call Banquet Houseperson to join their dynamic team. Responsibilities include preparing function rooms, ensuring cleanliness, and providing fantastic guest service. Ideal candidates will demonstrate excellent attention to detail, effective communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous banquet experience in a high volume, upscale hotel preferred.
• Willing to work a flexible schedule, including weekends and holidays.
• Strong ability to multitask and maintain a friendly demeanor.

Responsibilities

• Cleans function rooms prior to set-up and maintains meeting rooms.
• Ensures all banquet equipment is cared for and special customer needs are accommodated.
• Fulfills assigned tasks to ensure function rooms meet all requirements.

Skills

Guest Service

Attention to Detail

Interpersonal Skills

Communication Skills

Education

High School Diploma

Job description

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

The Omni Oklahoma City Hotel is seeking a dedicated and detail-oriented On Call Banquet Houseperson to join the opening team of this brand new upscale hotel. This team member will ensure our function rooms are set according to guest expectation and Omni Standards. The Banquets Houseperson team isresponsible for set up, tear down, and clean all space associated with banquets and conventions.

Responsibilities

• Cleans Function Rooms Prior to Set-up.
• Set up, stock, and maintain meeting rooms
• Provides required amenities, as dictated by Banquet Department Standards.
• Refreshes meeting rooms during and in-between meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after end of function.
• Completes Special Projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
• Cares for banquet equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Respond to last-minute requests, and communicate changes to appropriate departments.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Fulfills assigned tasks to ensure that function rooms meet all requirements reflected on the daily worksheets are met.
  • Walls, baseboards, and light fixtures cleaned.
  • Room to be vacuumed thoroughly.
  • Drapes to be hung properly.
  • Lighting and temperature control to client's request.
  • Banquet equipment.
  • Tablecloths and skirting to be cleaned and pressed.
  • Uniformity among all set-ups in accordance.
• Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy conserving work environment.
• Responsible for adhering to hotel policies and procedures, as well as all associate safety trainings.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Qualifications

• Previous banquet experience in a high volume, upscale hotel preferred.
• Must have exceptional guest service skills.
• High School Diploma preferred.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must have excellent interpersonal and communication skills.
• Must have a strong attention to detail, be able to make quick decisions and possess good judgment
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must live within 50 miles of the hotel.

Physical Requirements:

• Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
• Must be able to push, pull, stoop, bend and lift items of significant weight, up to 50lbs minimum.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].