Banquet Houseperson | Hotel Celare, A Marriott Tribute Portfolio

Shaner Hotel Group; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality team at Shaner Hotels, providing exceptional service as a key player in creating memorable banquet experiences. This role involves setting up and maintaining event spaces, ensuring a clean and welcoming environment, and delivering outstanding service to guests. Ideal candidates will bring a team-first attitude and prior experience in a similar role.

Qualifications

• Prior experience in hospitality or events industry preferred.
• Familiarity with banquet room setups.
• Ability to handle cleaning chemicals safely.

Responsibilities

• Set up and break down function rooms according to specifications.
• Maintain cleanliness and organization of banquet areas.
• Deliver outstanding customer service and respond to guest needs.

Skills

Communication

Interpersonal skills

Teamwork

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

Responsibilities

Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.

Qualifications

• Prior experience in a similar role within the hospitality or events industry preferred.
• Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team-first attitude.
• Knowledge of local attractions and events is a plus.

About Us

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About the Team

Join the Team at Hotel Celare, A Marriott Tribute Portfolio - Where Innovation Meets Hospitality

Shaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to Hotel Celare -a vibrant new destination in the heart of Cincinnati's innovation corridor. Perfectly situated overlooking the University of Cincinnati and just minutes from downtown, our hotel is located in The District at Clifton Heights, where culture, creativity, and community converge.

Our thoughtfully designed spaces reflect a modern, energetic vibe-from the dynamic lobby to sunlit event spaces that open onto a wraparound terrace, perfect for any occasion. Guests and locals alike gather here to enjoy diverse culinary experiences, including a signature Cameron Mitchell restaurant, The Vick Rooftop Bar , and Iris Caf .

Whether it's an energizing session in our 24 / 7 fitness center or a relaxing stroll through the surrounding shops and cafs, Hotel Celare is more than just a place to stay-it's a vibrant hub for those with a curious spirit and a passion for connection.

Be part of Cincinnati's newest hospitality experience. Join us at Hotel Celare-where every day is an invitation to explore, connect, and thrive.

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