Banquet Houseperson

The Westin Chicago North Shore; Wheeling (IL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid time off

Insurance (medical, dental, vision)

Life and disability insurance

Employee discounts

EAP

Job summary

The Westin Chicago North Shore is seeking staff to set up, clean, and maintain meeting and banquet rooms in accordance with hotel standards. The role involves cleaning, arranging equipment, and assisting with events to ensure a smooth guest experience.

Shifts include evenings, weekends, and holidays, with a pay range of $19.00 per hour. Benefits are provided and equal opportunity employment is emphasized.

Qualifications

• Experience with banquet setup and event service.
• Ability to clean and maintain meeting spaces to standards.
• Willingness to follow hotel policies and safety guidelines.

Responsibilities

• Properly clean and set meeting rooms and banquet functions per specifications.
• Service every meeting room by emptying trash, replacing linens and supplies.
• Keep service corridors and storage areas clean and organized.
• Move furniture and deliver convention materials as needed.

Skills

Banquet services

Room setup

Guest service

Job description

JOB SUMMARY

Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.

Description

JOB SUMMARY Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.

Essential Functions

• Properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors. Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required. Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required.
• Service every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary. Straighten all chairs. Replenish water requirements as specified or requested.
• On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed.
• Upon customer request, locate and deliver convention material to designated location. Perform other duties as requested, such as moving furniture in and about the hotel.

Supportive Functions

• Relay any problem situations or damaged areas to Banquet Management in a timely manner for immediate action.
• Perform other duties as requested, such as moving office furniture and cleaning carpet and chairs.

Pay Range

$19.00 – $19.00 per hour

Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.

Benefits

• Paid time off, including:
  • Paid holidays
  • Paid sick leave and/or paid leave
  • Vacation time
• Medical, dental, and vision insurance
• Life and disability insurance
• Employee Assistance Program (EAP)
• Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

Paid Leave

This position is eligible for paid leave benefits in accordance with applicable state and local laws.

The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.

Scheduling Expectations

• Evenings, weekends, and holidays
• Shifts based on occupancy levels, events, and seasonal demand

Schedules are communicated in advance in accordance with Company policy.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

Requirements

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.