Banquet Houseperson

BENCHMARK; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

On-site wellness programs

Employee hotel discount

Job summary

Pyramid Global Hospitality is seeking a Banquet Houseperson for The Belgrove Resort in West Palm Beach. This role involves setting up and breaking down meeting spaces, transporting supplies, and ensuring seamless event service in a fast-paced environment.

The ideal candidate is at least 18, detail-oriented, with excellent communication skills and a collaborative mindset. Expect a dynamic team, opportunities for growth, and a supportive workplace at a prominent hospitality property.

Qualifications

• Able to follow instructions precisely in a fast-paced setting.
• Excellent communication with guests and team members.
• Strong teamwork and adaptability to shifting events.

Responsibilities

• Set up and break down meeting rooms according to event orders.
• Maintain clean and stocked meeting rooms and ballrooms.
• Assist with beverage service and guest satisfaction checks.
• Coordinate with supervisors and other team members during shifts.

Skills

Attention to detail

Communication skills

Teamwork

Flexible schedule

Physical stamina

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove.

What you will have an opportunity to do:

INSERT PROPERTY SPECIFIC INFORMATION (i.e. Resort Marketing Details, Sign-On Bonus, Property Specific Benefits, etc..)

We are seeking a passionate hospitality professional for the position of Banquet Houseperson at the Belgrove Resort. This Expert is responsible for the manual set up, breakdown, and service all meeting rooms in accordance with the Belgrove Resort's standards of quality. This position will also collect all service ware and allocate in accordance with the event order to supply functions for the next day. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The primary responsibilities of the Banquet Houseperson include but are not limited to:

• Communicate with Supervisor throughout shift to be aware of the work
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms
• Supply and replenish meeting rooms with clean glasses and fresh water
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function
• Replenish beverages as necessary, and check with guests for overall satisfaction
• Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space always stays presentable
• Anticipate equipment needs from event orders and count same
• Mandatory attendance for monthly departmental meetings
• Practice “Teamwork” and “Clean as you Go” policies

What are we looking for?

• Someone who is at least 18 years of age
• Someone who can accurately follow instructions, both verbally and written
• Someone who is highly detailed orientated
• Someone comfortable working in a fast-paced environment
• Someone with excellent communication skills
• Someone who thrives in working in a teamwork environment
• Someone with a flexible schedule that may include evenings, weekends and holidays
• Someone who is a problem solver
• Someone with a passion for creating an exceptional experience for all guests
• Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Someone who is able to bend, squat, push and pull frequently

Compensation:

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.