Steward/Dish Washer

BENCHMARK; United States; On-site; USD 37,250,000 - 48,712,000; Full time

Job summary

Pyramid Global Hospitality's The Belgrove in West Palm Beach is seeking a Steward to help maintain our high standards of cleanliness and guest satisfaction.

You will wash and sanitize dishes, stock areas, and support kitchen operations while upholding safety and hospitality values. The ideal candidate has upscale hotel exposure, a high school diploma, and a current Food Handlers Certification, with fluency in English and strong service mindset.

Qualifications

• Upscale hotel experience is preferred.
• High school diploma is required.
• Food Handlers Certification is required.
• Fluent in English with strong customer-service orientation.
• Excellent communication and guest-relations skills.

Responsibilities

• Ensures dishes are sanitized and available as needed.
• Washes dishes, glassware, and utensils by hand or with machines.
• Stockes supplies in serving stations, cupboards, and refrigerators.
• Maintains kitchen areas, equipment, and storage areas in orderly condition.

Skills

English fluency

Customer service

Communication skills

Education

Upscale hotel experience

High school diploma

Food Handlers Certification

Job description

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove.

What you will have an opportunity to do

The Steward is responsible for properly washing and sanitizing all tableware, pots & pans, and utensils. S/he will stock all areas with glassware and supplies and burnish all silverware. The Steward will assist in maintaining The Belgrove Resort’s standards. The Steward shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying The Belgrove Resort’s culture.

ESSENTIAL JOB FUNCTIONS

• Ensures dishes are sanitized and available as needed.
• Always keeps sanitation solutions up to company codes.
• Washes dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
• Place clean dishes, utensils, and cooking equipment in storage areas.
• Polishes silver and copper.
• Assists in inventory of china, glassware, and silver.
• Maintains proper placement and organization of pots, pans, and utensils.
• Maintains proper storage of dish dollies, glass racks, and flatware.
• Maintains kitchen work areas, equipment, and utensils in clean and orderly condition.
• Stocks supplies such as food and utensils in serving stations, cupboards, refrigerators, etc.
• Sorts and removes trash, placing it in designated pickup areas.
• Works diligently to avoid breakage and loss.
• Ensures that all dishes and utensils are properly stocked and stored.
• Provides general resort information for guests.
• Maintains an up-to-date working knowledge of all resort amenities as well as any special events.
• Interacts with resort staff in a professional manner, assisting other departments when necessary.
• Attends mandatory monthly department meetings and appropriate resort and division meetings.
• Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).
• Reports all safety incidents to the on-duty supervisor.
• Acts with responsibility towards all company property, supplies, and equipment.
• Reports to work on time as designated by the posted schedule.
• Maintains a professional appearance.
• Remains alert, courteous, and helpful to the guests and colleagues.

Qualifications

• Previous upscale hotel experience required
• A minimum formal education of a high school diploma
• Should have current Food Handlers Certification
• Fluency in English both verbal and non-verbal
• Excellent customer service focus and communication skills

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.