Banquet Houseperson

The Crescent Hotels Group; Tempe (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Team member discounts

Flexible schedules

401k match

Vacation and sick pay

Holiday pay

Tuition reimbursement

Job summary

The Crescent Hotels Group is seeking an On-Call Banquet Houseperson for The Westin Tempe to support our banquet team. The role requires availability for AM/PM shifts, weekends and holidays, and involves setting up, breaking down, and servicing meeting spaces around the rooftop pool and cabanas.

Ideal candidates are English-speaking, self-motivated, and physically capable of moving heavy furniture and equipment. Join our team for competitive benefits and opportunities for growth.

Qualifications

• Must communicate in English and provide friendly, professional service.
• Self-starting with a positive, even disposition.
• Maintain professional appearance and demeanor.
• Able to lift/move heavy objects up to 100 lbs and 500 lbs with assistance.
• Must be a team player and willing to help co-workers.

Responsibilities

• Setup, breakdown, and servicing of all meeting rooms and spaces.
• Serve food and beverages around rooftop pool and cabanas in a friendly, timely manner.
• Assist with room setups according to event requirements and guest needs.
• Maintain cleanliness and organization of banquet areas during events.

Skills

English communication

Team player

Physical stamina

Guest service

Job description

Description

The Westin Tempe is looking for On-Call Banquet Houseperson to join our amazing Banquet Team!

**Hours/Shifts - AM/PM - availability - including weekends and holidays**

**Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels

Flexible Schedules

Career Growth & Development

Insurance Benefit Available for both Full Time and Part Time Team Members

401k Plan and Company Match Program

Vacation Pay / Sick Pay - Full Time and Part Time Team Members

Holiday Pay - Full Time Team Members

Amazing Recognition Programs/Giving Back - Community Outreach

Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

A Banquet Houseperson takes part in servicing our food and beverages to our guests around our beautiful rooftop pool and cabanas. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and enjoy the being outdoors and are looking for great benefits, please join our Amazing Team!

A Banquet Houseperson is responsible for the setup, breakdown, and servicing of all meeting rooms and spaces.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to \"pitch-in\" and help co- workers with their job duties and be a team player. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an \"at will\" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts