FACILITIES ATTENDANT

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts

Flexible schedules

Career growth

Insurance for FT/PT

401k plan with match

Vacation/Sick Pay

Holiday pay

Recognition programs

Tuition reimbursement

Job summary

The Westin Tempe is seeking a Full-Time Overnight Facilities Attendant to join the Engineering team. The role involves thorough overnight cleaning across guest areas, front and back of house, kitchens, and outdoor spaces, with an emphasis on safety and high guest satisfaction.

Must be able to work 11pm–7am, including weekends/holidays. Strong English communication, teamwork, and a proactive, professional attitude are essential to thrive in this fast-paced hotel environment.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with a positive disposition.
• Maintain a professional appearance and demeanor at all times.
• Ability to communicate well with guests and colleagues.

Responsibilities

• Perform thorough overnight cleaning across hotel areas.
• Assist with preventative maintenance tasks as needed.
• Support front-of-house, back-of-house and exterior spaces to ensure standards.

Skills

English communication

Self-motivated

Professional appearance

Guest interaction

Team player

Cleaning chemicals

Lifting up to 100 lbs

Job description

The Westin Tempe is looking for a FT - Overnight Facilities Attendant to join our amazing Engineering Team!

• Hours/Shifts - Overnight availability - 11pm - 7am - including weekends and holidays**
• Summary of Benefits**

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
• Flexible Schedules
• Career Growth & Development
• Insurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay - Full Time and Part Time Team Members
• Holiday Pay - Full Time Team Members
• Amazing Recognition Programs/Giving Back - Community Outreach
• Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

An Overnight Facilities Attendant takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service.

This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

The Overnight Facilities Attendant is responsible for thorough overnight cleaning and assisting with preventative maintenance efforts across the hotel areas, including front-of-house, back-of-house, kitchens, exterior spaces, and other critical operational areas, ensuring adherence to Marriott International and Crescent Hotels & Resorts brand and operational standards.

Required Skills And Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to \"pitch-in\" and help co- workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

Performance Standards

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an \"at will\" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.