Banquet Houseperson

Loews Hotels & Co; St. Louis (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Banquet Houseperson for their St. Louis location. The role involves ensuring cleanliness and guest satisfaction during events, requiring strong service skills and the ability to perform physical tasks. Ideal candidates will have prior experience in a high-volume hotel environment and a flexible schedule.

Qualifications

• Over 1 year as a Set Houseperson in a high-volume, upscale hotel.
• Ability to stand for long periods.

Responsibilities

• Review Event Orders to determine function requirements.
• Ensure all cleaning duties are completed.
• Respond promptly to guest requests.

Skills

Exceptional guest service skills

Ability to stand, stoop, bend, and lift up to 100 pounds

Ability to operate carts and move equipment

Flexible schedule

Education

High School diploma or equivalent

Job description

Join to apply for the Banquet Houseperson role at Loews Hotels & Co.

Live! by Loews – St. Louis, MO is a collaboration between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals. The hotel features 216 guestrooms, 17,000 sq ft of meeting space, and multiple food & beverage outlets, including an outdoor lounge and Bourbon Bar.

Responsibilities include:

1. Review Event Orders to determine function requirements.
2. Ensure all cleaning duties are completed, including doors, walls, air walls, and assigned areas.
3. Complete cleaning inspections for meeting rooms and areas.
4. Maintain cleanliness standards and equipment condition.
5. Respond promptly to guest requests.
6. Manage inventory and report losses.
7. Report guest request changes to the Banquet Manager or Conference Coordinators.
8. Keep equipment in good condition.
9. Perform other duties as assigned.

Supportive functions include:

1. Promoting teamwork.
2. Reporting problems or unusual matters.
3. Being polite, friendly, and helpful to guests and staff.
4. Attending meetings and training.
5. Maintaining cleanliness and safety standards.
6. Following emergency procedures and safety regulations.
7. Adhering to hotel policies, uniform, and grooming standards.

Qualifications:

1. Exceptional guest service skills.
2. Ability to stand, stoop, bend, and lift up to 100 pounds repeatedly.
3. Ability to operate carts and move equipment.
4. Flexible schedule, including weekends and holidays.
5. Ability to stand for long periods.

Education: High School diploma or equivalent.

Experience: Over 1 year as a Set Houseperson in a high-volume, upscale hotel.

Additional details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality